Roberts Resorts & Communities · 1 day ago
Processing Assistant (part-time)
Scottsdale,AZ,US
Full-time, Part-time
Onsite
Mid Level
3+ years expRoberts Resorts & Communities is a growing company dedicated to building community and fulfilling dreams. They are seeking a detail-oriented Processing Assistant to support their loan operations team by organizing documents and ensuring smooth processing workflows.
Real Estate
Responsibilities
Order Verifications of Employment (VOEs) and Verifications of Rent (VORs)
Request and track insurance documentation
Set up new loan files and ensure proper organization
Review incoming documents for completeness and accuracy
Maintain updated notes, logs, and status trackers
Communicate with borrowers, team members, and external partners
Provide general administrative support to keep processing tasks on schedule
Qualification
Required
Must have 3+ years of administrative experience
1-year loan processing experience
Ability to fluently read, write and speak English
Ability to provide excellent customer service in person and on the phone
Ability to handle multiple tasks and frequent interruptions
Ability to handle stressful situations with calmness and courtesy
Ability to communicate effectively, both orally and in writing
Excellent records and file management skills
Knowledge and experience using MS Word, Excel, Outlook
Attention to Detail: Accuracy is crucial in loan processing to ensure all documents are complete and error-free
Communication Skills: Clear and concise communication with clients, loan officers, and other stakeholders is necessary to gather information and provide updates on loan applications
Time Management: Managing multiple loan applications simultaneously requires strong organizational skills and the ability to prioritize tasks effectively
Customer Service: Providing excellent customer service by addressing client inquiries, resolving issues, and maintaining a professional demeanor at all times
Knowledge of Regulations: Understanding of relevant lending regulations and compliance requirements to ensure loan applications adhere to legal guidelines
Computer Proficiency: Comfortable using loan processing software, spreadsheets, and other digital tools to input data, generate reports, and manage documents efficiently
Analytical Skills: Ability to assess financial documents, credit reports, and other information to evaluate loan applications and identify potential risks
Problem-Solving Abilities: Being proactive in resolving issues that may arise during the loan processing cycle, such as discrepancies in documentation or credit concerns
Teamwork: Collaborating effectively with loan officers, underwriters, and other team members to expedite the loan approval process and deliver a positive experience for clients
Preferred
Ability to fluently read, write and speak Spanish
Benefits
Medical, Dental, and Vision Insurance
Employer Paid Life Insurance
Voluntary STD, LTD, Accidental, and Critical Illness
PTO and 11 Paid Holidays
401k & 401k Matching
Working in an inclusive community
Complimentary stay at our resorts
Company
Roberts Resorts & Communities
Roberts Resorts and Communities has been an owner and operator of family Communities and RV Resorts for over 55 years. The founder’s, R.C.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase