Vail Systems · 19 hours ago
IT Systems Administrator Intern
Greater Chicago Area
Internship
Hybrid
Intern
$25/hr - $25/hrVail Systems Inc. is a company that specializes in enhancing voice interactions for improved communication. They are seeking an IT Systems Administrator Intern to support their Helpdesk team by performing security remediations, troubleshooting issues, and assisting staff in both in-person and remote locations.
Customer ServiceEnterpriseService Industry
Responsibilities
Review and respond to ticket submissions in Jira
Create and edit how-to & informational wiki articles in Confluence to help reduce the time IT System Admins spend on common, easy-to-fix issues
Continually research up-to-date IT best practices
Participate in knowledge-sharing exercises
Ship, receive, recycle, and document assets using our asset inventory system
Assist with the management of end-user systems utilizing enterprise management solutions
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues (Windows, MacOS, & Linux)
Qualification
Required
Junior or Senior level student currently pursuing a Bachelor's degree in Information Systems, IT, or another related field
Knowledge of Linux, Windows, and MacOS operating systems
Experience with troubleshooting technical issues
Excellent verbal and written communication skills
Knowledge of computer hardware components
Preferred
Proficiency with Office 365
Ability to communicate with end users on a daily basis in a professional, service-oriented IT environment
Computer-related certifications
Company
Vail Systems
Vail Systems develops, hosts, and licenses customer care and conferencing solutions for service providers and enterprises.
Founded in 1991
51-200 employees
H1B Sponsorship
Vail Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (4)
2023 (6)
2022 (8)
2021 (10)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
J
Jim Whiteley
CEO and Chairman
B
Beth McGinnis
VP
Recent News
2025-02-16
2025-02-16
2025-02-16
Company data provided by crunchbase