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Project Field Service Specialist jobs in United States
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Acosta · 15 hours ago

Project Field Service Specialist

Mosaic, part of Acosta Group, is a leading North American integrated marketing agency known for connecting brands with consumers. The Project Field Service Specialist will plan and manage the handling of medical kiosk host sites, conducting outreach, coordinating installations, and ensuring compliance with safety protocols.
MarketingSales

Responsibilities

Conduct outreach, recruitment, and relationship management with kiosk host sites through cold calling, site visits, and ongoing engagement
Evaluate, recruit, and onboard eligible host sites in support of product stewardship programs (EX: medication, sharps, inhaler)
Coordinate kiosk installations with vendors and host sites, ensuring compliance with safety protocols and program requirements
Perform functional inspections, audits, troubleshooting, and ongoing support of kiosk host sites
Manage take-back events and oversee on-site personnel
Orient and support kiosk host site managers, including representatives from law enforcement, pharmacies, medical offices, clinics, and hospitals
Distribute and support mail-back materials and stations as needed
Provide marketing and informational materials (flyers, posters, signage, POS materials) to current and prospective sites
Ensure all required documentation is complete, accurate, and compliant
Capture and report program data to support internal and external reporting requirements
Provide regular progress updates to meet project objectives and timelines
Overnight travel. Could be extensive, including overnight stays (up to 3–4 nights per week) for weeks at a time

Qualification

Compliance with regulationsSalesOutreach experienceMicrosoft Office proficiencyFluent in EnglishCustomer service skillsStand long hoursTeam collaborationSelf-motivated

Required

Outgoing, energetic, and comfortable engaging with individuals and groups
Ability to understand and comply with DEA, state, and local regulations related to kiosk, take-back, and mail-back programs
Strong judgment to assess host site eligibility and ensure program compliance
Proven ability to close interested sites and convert them into active kiosk hosts
Self-motivated, independent contributor who also works well as part of a team
Ability to stand for extended periods (up to 8 hours)
Reliable transportation and willingness to travel extensively
Fluent in written and verbal English communication
Proficiency with Microsoft Office
Willingness to adhere to health and safety guidelines, including use of provided PPE
Hepatitis B vaccination required
This position requires candidates to be fully vaccinated against COVID-19 prior to the start date of the position, as defined by local and state governing bodies or the Centers for Disease Control and Prevention (CDC)

Preferred

Previous experience in technical, sales, outreach, or ambassador roles preferred but not required

Benefits

Medical, Dental, Vision, and Telehealth
Basic Life Insurance and AD&D
Voluntary Life Insurance
Short Term and Long Term Disability
Flexible Spending Account
Health Reimbursement Account
401(k) match
Legal Insurance
Pet Insurance
Employee Assistance Program
Employee Discount Program
Tuition Assistance Plan
Paid Time Off and Company Paid Holidays

Company

Acosta brings simplicity to retail sales.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Berkshire Partners
2014-07-28Acquired
2003-01-27Series Unknown

Leadership Team

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Darian Pickett
Chief Executive Officer
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Linda Hodnett
Retired VP of Sales
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Company data provided by crunchbase