Amazon · 2 days ago
Service Engineer - Avionics, PSO, Amazon Prime Air
Seattle, Washington, USA
Full-time
Onsite
Senior Level
$117K/yr - $160K/yr
5+ years expAmazon is seeking a Product Support Engineering (PSO) Avionics Service Engineer to enhance the reliability of drone delivery operations. The role involves collaboration with design engineering teams to drive hardware and software functionality improvements and troubleshoot issues, ensuring exceptional technical reliability across operations.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Drive development of hardware and software functionality and investigate issues to drive improved reliability within drone delivery operations
Maintain exceptional technical reliability across drone operations through close collaboration with design engineering teams
Drive continuous improvement cycles in drone system architecture
Deliver engineering analysis and solutions that enhance system reliability and performance
Lead hardware and software design initiatives, improve manufacturability, conduct failure analysis, and enable scalability
Leverage operational data and customer feedback to champion system enhancements and resolve field-discovered engineering challenges
Communicate effectively with stakeholders across all organizational levels
Qualification
Required
Bachelor's degree in mechanical engineering or equivalent
5+ years of working in mechanical engineering or equivalent experience
Experience in the design of complex mechanical products and equipment at volume
Experience with hardware/software integration and real-time systems
Experience in hardware design
Experience troubleshooting issues and root cause analysis
Preferred
Knowledge of SolidWorks simulation or Ansys Finite Element analysis tools
Experience with prototyping and implementation
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-02-07
2026-02-07
2026-02-07
Company data provided by crunchbase