Lumen Technologies · 2 hours ago
Lead API Product Manager Portal
United States
Full-time
Remote
Mid, Senior Level
$104K/yr - $138K/yr
6+ years expLumen Technologies is dedicated to connecting people, data, and applications to ignite business growth. The Lead Portal API Product Manager will orchestrate strategy alignment for various portal and API capabilities, focusing on enhancing customer and employee experiences through self-service solutions and cross-functional collaboration.
Big DataInformation ServicesInfrastructureOptical CommunicationSecurityTelecommunicationsVoIPWireless
Responsibilities
Work collaboratively to achieve organizational goals objectives and priorities as tied to the strategic plan
Maintain linkage advocating for cross functional collaboration to maximize the effectiveness of strategy support ensuring synchronization of activities minimizing duplication of efforts and establishing best practice standardization
Adhere to governance and operational support framework supporting the key business imperatives ensuring leaders and teams are operating within established standard design principles receiving the appropriate requirements and support from the broader organization Coordinates with leaders and cross functional teams to ensure appropriate prioritization resourcing and velocity
Advocates for customer needs to drive solutions that solve challenges through delivering recommendations support and solutions to the development teams
Effectively drive the endtoend readiness of the Portal API and Mobile capabilities technical and operational readiness ensuring the business strategy is executed successfully
Apply formal change management practices that ensure services and solutions related to the Enterprise Portal and Mobile experience are baselined at kickoff and all changes thereafter are thoroughly scrutinized for justification impact to the program and business
Support the improvement of customer experience by influencing enhancements to enable selfservice intended to solve customer challenges
Identify opportunities for process improvement to address inefficiencies and improvements in the customers endtoend experience Drive key learnings from launches back into the organization to support continuous improvement
Orchestrate key strategic initiatives represented within the Portal API governance model to support business plans Educate stakeholders and manage readiness to the disciplined process
Qualification
Required
BSBA or equivalent education and experience in Operations Product Management or Website Product Development, Masters Degree a plus
Minimum 6 years of experience driving product development and technical program management organizations
Minimum 6 years of experience driving cross functional collaborative teams leading teams in matrix-driven organizations and facilitating collaboration between VP and Senior leaders across the company
Aptitude for solving technical and operational problems while driving multiple priorities and programs and delivering against tight timelines in a dynamic environment
Experience with Corporate Governance practices Program and Portfolio Management Office environments
Outstanding communications skills up down and across the organization
Experience and working knowledge of Agile IT Development process
Benefits
Health
Life
Voluntary Lifestyle benefits
Other perks that enhance your physical, mental, emotional and financial wellbeing
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
10001+ employees
H1B Sponsorship
Lumen Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (21)
2023 (27)
2022 (29)
2021 (18)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$2.44B2025-09-04Post Ipo Debt· $425M
2025-08-04Post Ipo Debt· $2B
2023-05-22Post Ipo Equity
Leadership Team
Kate Johnson
CEO & President
Sean Alexander
Senior Vice President of Connected Ecosystems
Recent News
2026-02-04
Company data provided by crunchbase