First Bank & Trust · 21 hours ago
Retail Banking Supervisor
Cambridge, MN
Full-time
Onsite
Mid, Senior Level
$51K/yr - $69K/yr
3+ years expFirst Bank & Trust is a financial institution focused on providing excellent service to its clients. They are seeking a Retail Banking Supervisor to lead and develop a successful team while managing daily teller line operations and fostering client relationships.
BankingFinancial Services
Responsibilities
Lead the team and develop an atmosphere of teamwork, open communication and unity. Provide oversight of all services offered. Actively mentor staff and ensure they are trained, evaluated, and motivated to perform their responsibilities in an effective and progressive manner
Manage daily branch teller line operations to ensure professionalism, consistency, and efficiency while building accountability within each team member
Consistently monitor teller line-related procedures and expectations, this includes regular quality control checks and cash counts. Conduct quarterly reviews and assure accordance with all branch audit requirements, providing training on updates and changes accordingly
Ensure a positive environment that encourages staff growth, feedback, and engagement while cultivating the embracement of FBT’s mission and values
Exemplify superior service that satisfies the wants and needs of the bank’s clients and guests and provides them with an experience indicative of FBT’s culture and commitment to the communities we serve
Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk
Anticipate needs and advise clients on solutions that personally benefit them
Be an expert and educate clients in the bank’s suite of products, services, and processes that meet both client and community needs
Proactively seek direction from the Branch Manager to ensure daily teller line operations align with organizational goals. In addition, be persistent in building strong internal relationships, collaborating often with colleagues inside and outside of the Retail business line to meet client needs, branch and organizational growth efforts
Seek and sustain community involvement
Follow Loan Policy and Guidelines, when originating, underwriting, and closing consumer and business loans
Act in accordance with FBT policies and procedures as set forth in the employee handbook
Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor
Qualification
Required
Minimum of a bachelor's degree plus three years of related experience or the equivalent
Proven leadership skills that demonstrate assertiveness, integrity, empathy, agility, creativity, decisiveness, self-awareness, and gratitude
Strong written and verbal communication skills
Active listener and knowledgeable facilitator
Solutions-driven problem solver who is able to provide sound advice to staff, clients, and colleagues
Personable, collaborative, and committed to nurturing the strengths and talents of their team
Benefits
Medical, Dental, and Vision insurance
Health Savings Accounts
401(k)/ESOP
Paid Time Off
Flexible Work Arrangements
Paid Parental Leave
Student Loan Repayment Assistance
Company
First Bank & Trust
First Bank & Trust is a banking firm that offers banking, wealth management, and financial services in Massachusetts.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Kreul
Chief Technology Officer
Carrie Wilson
Chief Financial Officer & Chief Operating Officer
Company data provided by crunchbase