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Express Service Representative jobs in United States
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Lithia & Driveway · 21 hours ago

Express Service Representative

Lithia & Driveway is seeking a friendly and reliable Express Service Representative for their Subaru of Utica location. This entry-level position focuses on providing excellent customer service and creating a positive experience for guests in a fast-paced environment.
AutomotiveRetail

Responsibilities

Provide warm, professional greetings to every customer upon arrival
Listen closely to customer concerns and ensure they feel heard and understood
Maintain clear, friendly communication with customers about wait times and service updates
Create a positive and comfortable customer experience from drop‑off to pick‑up
Assist with simple check‑in and check‑out steps using basic computer systems
Support the flow of the Express Service lane by coordinating with team members
Maintain a clean, organized, and welcoming service environment
Uphold Subaru’s high standards of hospitality and customer care

Qualification

Customer serviceBasic computer skillsCommunication skillsAttention to detailTeamwork

Required

A genuine passion for helping people and providing exceptional customer service
Friendly attitude, professionalism, and strong communication skills
Excellent attendance and reliability—our customers and team count on you!
Ability to work in a fast‑paced environment while staying positive
Basic computer skills (typing, simple data entry, navigating menus)
Strong attention to detail and willingness to learn
High School diploma or equivalent required
Must be 18 years or older

Benefits

Competitive pay
Medical, Dental & Vision Plans
Paid Holidays & PTO
Short and Long‑Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

Company

Lithia & Driveway

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Lithia & Driveway is an automotive dealership network headquartered in Medford, Oregon.

Funding

Current Stage
Public Company
Total Funding
$1B
2025-09-03Post Ipo Debt· $600M
2019-12-13Post Ipo Debt· $400M
1999-01-22IPO

Leadership Team

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Bryan DeBoer
CEO and President
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Chris Holzshu
Executive Vice President
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Company data provided by crunchbase