The Options Clearing Corporation (OCC) · 18 hours ago
Associate Principal, Infrastructure Engineering
Chicago - 125 S Franklin
Full-time
Hybrid
Senior Level, Lead/Staff
$103K/yr - $142K/yr
5+ years expThe Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization, dedicated to promoting stability and market integrity. The Associate Principal of Infrastructure Engineering is responsible for OCC's infrastructure engineering, driving continuous improvement across the production environment, and managing production administration of application scheduling and automation.
FinanceFinancial ServicesProperty Management
No H1B
Responsibilities
Code and maintain uc4 objects for development and testing teams; provide first-level support for non-production environments
Provide second-level troubleshooting for scheduling issues in production environments
Perform basic Automic/UC4 system administration including starting/stopping the Automic system and agents
Maintain accurate inventory of all departmental owned logon IDs and passwords in CyberArk
Provide support for all disaster recovery tests and exercises
Develop, maintain, and optimize job schedules using Automic/UC4 software across multiple AWS cloud and on-premises platforms (Windows, MVS, Linux), managing multi-job dependencies and automated workflows
Utilize Automic scripting language, Python, PowerShell, and other scripting tools to automate variable passing, job execution, and test environment setup; use REGEX for pattern matching and validation
Coordinate and test new file transmissions with exchanges and members using Connect Direct, Sterling Integrator, and FTP protocols
Prepare and maintain batch jobs and REST API calls
Lead the shift from reactive to proactive operational posture by identifying and addressing issues before they impact production
Analyze and report on production performance, capacity planning, and critical-path processing opportunities
Develop, monitor, and report Key Performance Indicators to maintain compliance and drive measurable improvements through trend analysis
Identify and diagnose complex problems affecting production performance; stand up SWAT teams when needed to drive resolution of ongoing issues
Work across network, database, storage, and application teams to assist with tuning and optimization
Surface environmental and operational risks; analyze repeating alerts to proactively identify issues
Actively participate in and shepherd Incident, Problem, and Change Management processes using ServiceNow; ensure adherence to ITIL best practices
Evangelize for and implement repeatable, scalable automated processes
Forecast system demands and recommend upgrades, expansions, and reconfigurations
Maintain updated procedures on all supported products; create comprehensive process documentation
Provide daily status reports to management; attend project and status meetings as required
Cross-train team members and stakeholders; deliver training on new product releases and best practices
Manage vendor support relationships and drive issue resolution
Serve as a consultant and evangelist for operational best practices across the organization
Provide on-call and/or on-site support for installs, production issues, and system availability
Participate in after-hours and weekend maintenance windows as required
Perform complex hardware and software troubleshooting, taking corrective actions or coordinating with IT staff and vendors
Qualification
Required
Strongly customer service oriented with understanding of service level agreement urgency
Excellent consultative, communication, analytical, and judgment skills
Strong problem-solving and decision-making abilities with capacity to perform well under pressure
Highly detail-oriented with strong time management skills
Ability to prioritize and align efforts with production availability requirements and business priorities
Ability to work effectively and interact with clients, team members, technical staff, consultants, and vendors
Adaptability to shifting priorities and embrace of change
Natural curiosity with strong desire to share knowledge, cross-train, and mentor others
Pragmatic approach to problem-solving that optimizes available resources
Demonstrates sound analytical and diagnostic skills for complex, ill-defined issues
Experience working in the financial services or clearing industry
Demonstrated ability to multi-task in a high-intensity environment with constantly changing priorities
Preferred
AWS cloud infrastructure experience and/or AWS certifications
Problem/Incident management certifications
Background in disaster recovery planning and execution
Experience leading continuous improvement initiatives
Experience with hybrid cloud/on-premises infrastructure management
Familiarity with legacy scripting languages (Perl, REXX)
Benefits
A hybrid work environment, up to 2 days per week of remote work
Tuition Reimbursement to support your continued education
Student Loan Repayment Assistance
Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
Generous PTO and Parental leave
401k Employer Match
Competitive health benefits including medical, dental and vision
Company
The Options Clearing Corporation (OCC)
The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Hoag
Chief Information Officer
Kristen Baldwin
Chief Information Officer
Recent News
2025-12-24
Company data provided by crunchbase