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Senior Manager, Supply Chain Management-Commercial Operations jobs in United States
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Walmart Canada · 1 day ago

Senior Manager, Supply Chain Management-Commercial Operations

Walmart Canada is seeking a Senior Manager for their Transportation Supply Chain team to lead high-impact operations in retail logistics. The role focuses on modernizing shipper success operations, enhancing scalability, and driving customer satisfaction through strategic leadership and innovation.
DeliveryRetailShopping

Responsibilities

Lead the modernization of shipper success operations to enhance scalability and efficiency
Coach and develop associates, building future leaders and elevating team capabilities
Drive shipper growth and satisfaction through improved service and value creation
Oversee escalations, analyze root causes, and implement action plans
Establish and manage KPIs, dashboards, and performance rhythms

Qualification

Transportation operationsCustomer success leadershipOperational executionProcess improvementTechnology modernizationStrategic mindset

Required

5+ years' experience in transportation, logistics, or freight-based operations
Proven leadership in customer success or account management teams
Strong operational execution and process improvement skills
Strategic mindset with the ability to turn vision into action

Preferred

Experience with technology modernization and KPI frameworks is a plus

Benefits

Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program

Company

Walmart Canada

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Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.