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Front Desk Coordinator - Urology - 138345 jobs in United States
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San Diego Supercomputer Center · 15 hours ago

Front Desk Coordinator - Urology - 138345

The San Diego Supercomputer Center is part of UC San Diego Health, which provides comprehensive urologic care. The Urology Front Desk Coordinator is responsible for customer service, registration, appointment scheduling, and patient check-in and check-out, ensuring a smooth operational flow in the clinic.
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Comp. & Benefits

Responsibilities

Providing customer service, registration, appointment scheduling, insurance verification, greeting patients, and patient check-in and check-out
Collecting copayments and answering telephones
Handling multi-line incoming calls, completing online registration, scheduling appointments, securing authorizations for scheduled services, and operating office equipment such as fax machines and scanners

Qualification

Healthcare experienceInsurance verificationCustomer service skillsMicrosoft ApplicationsEPIC experienceProfessionalismJudgmentDiscretionCommunication skillsSelf-starterFlexibility

Required

A minimum of three (3) years previous related experience in a large complex healthcare setting
Demonstrated knowledge of third-party payors, including federal, state, and private health plans
Must have proficient computer skills and the ability to work within multiple platforms during calls
Must have basic knowledge of Microsoft Applications, including Outlook, Word, and Excel
Ability to work in an interactive environment and possess excellent customer service skills both in person and over the phone
Maintaining strict confidentiality with demonstrated experience applying good judgment and discretion is required
Have excellent communication skills with the ability to communicate clearly both verbally and in writing
Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization
Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment, and accountability

Preferred

EPIC, ORSOS, PCIS, and IDX experience
Experience in a fast-paced, multi-specialty clinic
Authorization and registration experience
Urgent or Primary Care experience
Urology experience

Company

San Diego Supercomputer Center

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SDSC enables science and engineering discoveries through advances in computational science and data-intensive, high-performance computing.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
National Science Foundation
2024-12-05Grant

Leadership Team

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Ilkay Altintas
Division Director, Cyberinfrastructure and Convergence Research and Education
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Company data provided by crunchbase