RiverLand Federal Credit Union · 1 day ago
Lead Branch Teller
Jefferson Hwy, Jefferson, LA, US
Full-time
Onsite
Entry, Mid Level
$19.41/hr - $29.12/hr
1+ years expRiverland Federal Credit Union is seeking a Lead Branch Teller to join our Member Services team. The ideal candidate will have exemplary organizational, problem-solving, communication, and customer service skills, overseeing the operations of a small Credit Union facility and ensuring it meets various organizational goals.
Financial Services
Responsibilities
Receives and processes member financial transactions by posting transactions to member's accounts, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed; sell money orders, and stamps to members; maintain member records
Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to the next level supervisor along with their recommendations for a resolution
Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Cross-sells credit union services
Maintains communications with Main Office; prepares and submits standard month-end reports; orders weekly cash requirements for the branch office; manages vault cash; balances ATM if applicable; attends scheduled meetings. Covers other branches as necessary
Assists in training and directing the daily assignments of Teller(s) assigned to their branch
Represents the branch as appropriate in its relationships with members, sponsor organization(s), other financial institutions and similar groups. Follows Credit Union standards for branch operations
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including Customer Identification Program for new members, accurate completion of new account activity profile, identifying high risk accounts at account opening, and reporting suspicious accounts to supervisor. Accurate completion of CTR, Monetary Instrument (Money Order) log, and reporting of suspicious activities to supervisor
Required to complete annual in-services to include critically identified areas: BSA, Compliance, Security and Workplace Conduct
Follows Credit Union’s policies and procedures at all times and perform all other duties as assigned
Qualification
Required
Minimum 1-3 years of similar or related experience
High school education or GED
Must be legally authorized to work in the US
Must be willing to submit to and pass a criminal background check
Must be willing to submit to and pass a credit check
Must be bondable
Preferred
Previous experience in a credit union is a plus
Company
RiverLand Federal Credit Union
RiverLand Federal Credit Union was founded in 1978 by employees of New Orleans Public Service, Inc., which is now Entergy.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase