Independence Pet Group · 15 hours ago
Claims Coordinator
United States
Full-time
Remote
Entry Level
1+ years expIndependence Pet Holdings is a corporate holding company that manages a diverse portfolio of modern pet health brands and services. Pumpkin is seeking a Claims Coordinator responsible for ensuring claims have the necessary information for investigation, evaluation, and settlement.
Pet
No H1B
Responsibilities
Coordinate requests for veterinary medical records from a team of claims adjusters
Make outbound requests for medical records via phone, e-mail, fax, mail, or via our claims management system
Interact with clinics & insured via email and phone to clarify and obtain the correct & accurate medical records needed as directed by members of the claims team
Index received medical records to the proper claims file and document claims files appropriately
Own process for generating claims that are received through email, mail, fax, or other channels
Primary responsibility for all correspondence received via email, mail, fax, or other channels
Process wellness claims independently and accurately
Efficiently use and provide feedback on tools, resources, and processes to support a highly productive team environment
Manage multiple requests, tasks, and stakeholders efficiently and effectively
Qualification
Required
1 year relevant experience working in a veterinary clinic
Education: High school diploma or equivalent
Proficiency in MS Excel and G-Suite tools
Only United States residents will be considered for this role
Preferred
Accurate and efficient data entry skills, with the ability to input large volumes of information quickly and error free
Roll-up-your-sleeves mentality – does what it takes to get the job done
Strong organizational skills, with the ability to attend to multiple concurrent tasks
Proactive in identifying problems and providing detailed solutions
Ability to learn quickly, take direction and work independently
Detail-oriented, adaptable, flexible and able to accuracy and successfully execute priorities and tasks to completion
Benefits
Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)
Company
Independence Pet Group
Independence Pet Group is an integrated, full-stack pet insurance platform.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$55.59M2023-11-15Private Equity· $55.59M
Leadership Team
Chip Aubry
Chief Technology Officer
David Martin
Vice President Of Strategic Partnerships
Recent News
2025-10-30
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