REI · 3 days ago
Manager, Product Quality Assurance
Seattle, WA
Full-time
Onsite
Mid, Senior Level
$98K/yr - $147K/yr
10+ years expREI is a company committed to inclusivity and quality in outdoor products, seeking a Manager of Product Quality Assurance to lead a team focused on building quality from concept to production. The role involves defining quality standards, guiding product reviews, and managing a QA team to ensure high product quality and resolve market issues.
ApparelConsumer GoodsE-CommerceFashionManufacturingOutdoorsRetailSporting GoodsSports
Responsibilities
Lead the creation and evolution of quality standards, tools, and processes for global product creation
Guide the team in risk-based product reviews and share clear, actionable recommendations with product teams
Collaborate closely with internal Quality and Technical Services teams who manage factory-level inspections and quality control
Translate customer and product quality insights into guidance that improves upstream decisions
Monitor product trends and report key quality metrics to support continuous improvement
Lead the team through cross-functional issue investigations and CAPA plans when defects emerge in market
Manage, coach, and develop a team of HQ-based Quality Assurance professionals
Qualification
Required
10+ years of experience in product quality assurance, audit and inspection, or closely related standards across outdoor hardgoods, softgoods, or related categories
Strong understanding of manufacturing, materials, construction techniques and workmanship
Experience partnering with international supply chain and vendor networks
Strong analytical, communication, and judgment skills and able to make efficient, clear recommendations based on data
Proven people leadership: coaching, performance management, and building strong team culture
Ability to travel domestically and internationally to support cross-functional work
Benefits
Generous employee discount
Access to health benefits
Retirement savings plan
Accrued time off
Company
REI
At Recreational Equipment, Inc. (REI), we exist to inspire and enable life outside for everyone.
10001+ employees
H1B Sponsorship
REI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (12)
2023 (12)
2022 (13)
2021 (18)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Ken Voeller
Divisional Vice President | Store Operations
Michelle Kirkpatrick
VP FP&A and ERP Transformation Program
Recent News
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2026-01-16
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