Computershare · 1 day ago
Senior Technical Analyst
1505 Energy Park Drive, St Paul, MN, 55108, US
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $126K/yr
5+ years expComputershare is a global leader in financial administration, and they are seeking a Senior Technical Analyst to join their Technology Services team. In this role, you will perform business analysis and administrative tasks to enhance and maintain applications, collaborating closely with product managers and project teams to define business requirements and ensure alignment with project objectives.
BankingFinance
Responsibilities
Assist in the preparation of clear requirements which will form a well-balanced Product Backlog
Manage and prioritize the scrum’s backlog and work with the team to plan stories for upcoming sprints
Determine acceptance criteria for final UAT code
Ensure requirements are within our business standards and guidelines and align to our business strategy and objectives
Effectively manage risks associated with projects and scrum team, including compliance with applicable laws, rules, and regulations, and adherence to internal Computershare policies, procedures, and controls
Look at industry trends and customer feedback to brainstorm on features
Obtain appropriate buy-in on difficult decisions and solve complex issues, especially when there isn’t agreement amongst stakeholders, knowing how to negotiate and when to escalate to your leaders
Work with operations and technical teams to research and resolve production issues
Clarify ambiguities and customer experience based on business requirements and product objectives
Qualification
Required
5+ years of IT industry experience including 3+ years of Business Analyst experience
2+ years of Agile experience
Experience in document management solutions leveraging Kofax, Documentum, and/or FileNet P8
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Knowledge and understanding of online authentication, authorization, fraud, or security
Process improvement experience
ADO experience in large, regulated organizations
Proven ability to manage large-scale initiatives and effectively partner with stakeholders across business and technical teams
Proven ability to manage process discovery, process modelling, and process improvement activities
Experience synthesizing complex analytical findings into executive level communications
Experience synthesizing data to form a story and align information to contrast or compare to industry perspective and historical business trends
Experience presenting and communicating effectively via remote virtual tools like Teams, WebEx
Preferred
Experience in IBM BPM, IBM BAW (Business Automation Workflow), Tungsten TotalAgility, Business Objects, Power BI, and/or DataStage
Degree in an IT related discipline
Relevant Business Analysis courses or qualifications
Experience in Financial Services industry
Benefits
Paid parental leave
Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
Short and long-term disability benefits
Life insurance and supplemental life insurance
Company
Computershare
Welcome to a world of potential Computershare can genuinely be considered an Australian success story.
10001+ employees
H1B Sponsorship
Computershare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (7)
2023 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-05-27IPO
Leadership Team
Rachel Young
Senior Vice President, Head of Marketing - Corporate Trust
Recent News
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2025-10-23
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