NEOGOV · 2 days ago
IT STATEWIDE ASSOCIATE ENGINEER 4 (DCO/OTS)
Baton Rouge, LA
Full-time
Onsite
Mid, Senior Level
$4,458/mo - $8,027/mo
4+ years expNEOGOV is part of the State of Louisiana's Division of Administration/Office of Technology Services, which has a vacancy for a technical support position. The role involves providing technical leadership in the implementation and management of Windows servers, ensuring effective support for multiple state agencies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assumes lead responsibility for the day-to-day administration and maintenance of Windows servers for multiple state agencies that are supported by the Division of Administration's Technical Support staff
Coordinates the installation, maintenance, and modification of vendor-supplied software for Windows server and related products which is critical to business functions and may require after-hours scheduling due to extensive availability requirements
Recommends and implements standards, policies and procedures related to Windows servers for an enterprise server environment
Consults regularly with vendors concerning software and /or hardware problems, resolutions and system performance
Advises and consults with end-users, administrators, technical support personnel and consultants, designing and providing documentation, instruction, problem analysis and education pertaining to specific and highly complex areas of software performance
Assists in the consolidation of all Windows server environments within the scope of the State IT consolidation effort. Provides problem analysis and specialized technical expertise to end-users, administrators, technical support personnel and management consultants. Mentors lower level team members. Facilitates knowledge transfer and training
Identifies and analyzes current and future needs and requirements in the area of Windows servers for the Division of Administration and other departments that are supported by OTS Windows Servers staff. Reviews software products and interfaces with vendors as needed. Monitors and updates procedures, documentation, and change management logs in accordance with OTS guidelines
Provides problem determination for incident reports by the user community for the various departments pertaining to Windows servers. This includes hardware and software problems in the Windows server environment and/or related systems. Follows up with users when necessary
Advises and consults with management at multiple State agencies on acquisitions, capacity planning, problem diagnosis, technology advancements and trends
Studies and reviews technical documents, literature and trade publications in the field of Information Technology and management
Performs all other tasks, special projects, analysis, studies, and plans as directed
Qualification
Required
Four years of experience in information technology
Six years of full-time work experience in any field plus two years of experience in information technology
An associate's degree in information technology plus two years of experience in information technology
A bachelor's degree plus two years of experience in information technology
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus one year of experience in information technology
A master's degree plus one year of experience in information technology
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion
Benefits
Insurance Coverage
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase