Methodist Healthcare System · 7 hours ago
Office Coordinator - GI Lab
San Antonio, TX
Full-time
Onsite
New Grad, Entry LevelMethodist Healthcare System is committed to providing exceptional patient care and is seeking an Office Coordinator for their GI Lab. The role involves performing administrative duties to assist the clinic, patients, and clinical staff, ensuring efficient operations and excellent customer service.
Emergency MedicineHealth CareHospitalMedical
Responsibilities
Performs administrative, secretarial, accounting and general office duties required to meet the needs of the Nurse Manager, department staff, and Medical Director. Collects, inputs and ensures accuracy of patient charges daily
Answers all phones and screens calls appropriately for staff, manager and Medical Director. Uses proper judgment, responds to calls as needed and retrieves all messages from service. Copies data from patient charts as requested by Center physicians, staff, medical records or the billing office. Copies and sends active patient information to referring physicians and/or Home Health Agencies, etc as directed by Center staff
Schedules/registers patients for initial evaluations, follow-up appointments and hyperbaric treatments to the Center. Also schedules patients for ancillary testing as needed and develops, updates, checks accuracy and distributes the daily patient appointment schedule
Verifies all patients seen in Center have insurance coverage and prior approval for initial evaluation and treatment plan for both the hospital and the Medical Director. Obtains copies of patient’s insurance cards and authorizations to bill, and communicates it to the Hospital and Physician business offices
Orders and monitors front office and other supplies within current budget. Maintains current mailbox, phone roster voice mail and pager lists
Maintains the meditech scheduling module on a daily basis, ensures that all information is correct and prints daily, weekly and monthly activity reports, as appropriate
Supports the mission and vision of the Methodist Healthcare System and demonstrates excellent customer service at all times
Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals
Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function
Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Code of Conduct itself
Handles, picks up, delivers and/or stocks non-controlled medications as directed by licensed team member
Completes other duties as assigned
Qualification
Required
Performs administrative, secretarial, accounting and general office duties required to meet the needs of the Nurse Manager, department staff, and Medical Director
Collects, inputs and ensures accuracy of patient charges daily
Answers all phones and screens calls appropriately for staff, manager and Medical Director
Uses proper judgment, responds to calls as needed and retrieves all messages from service
Copies data from patient charts as requested by Center physicians, staff, medical records or the billing office
Copies and sends active patient information to referring physicians and/or Home Health Agencies, etc as directed by Center staff
Schedules/registers patients for initial evaluations, follow-up appointments and hyperbaric treatments to the Center
Schedules patients for ancillary testing as needed and develops, updates, checks accuracy and distributes the daily patient appointment schedule
Verifies all patients seen in Center have insurance coverage and prior approval for initial evaluation and treatment plan for both the hospital and the Medical Director
Obtains copies of patient's insurance cards and authorizations to bill, and communicates it to the Hospital and Physician business offices
Orders and monitors front office and other supplies within current budget
Maintains current mailbox, phone roster voice mail and pager lists
Maintains the meditech scheduling module on a daily basis, ensures that all information is correct and prints daily, weekly and monthly activity reports, as appropriate
Supports the mission and vision of the Methodist Healthcare System and demonstrates excellent customer service at all times
Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals
Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function
Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community
Understands the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Code of Conduct itself
Handles, picks up, delivers and/or stocks non-controlled medications as directed by licensed team member
Completes other duties as assigned
Maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
Assimilating and applying new job-related information in a timely manner
Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
Effectively managing one's time and resources to ensure that work is completed efficiently
Interacting with others in a way that gives them confidence in one's intentions and those of the organization
Having achieved a satisfactory level of technical and professional skill or knowledge of the Administrative functions; keeping up with current development and trends in areas of expertise
Completes competencies as defined by department/unit and/or clinical specialty area
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
Methodist Healthcare System
Since 1963, Methodist Healthcare has continuously evolved to meet the growing needs of the greater San Antonio community.
Founded in 1963
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Clint Kotal
Chief Executive Officer
Ryan Simpson
Chief Executive Officer at Methodist Hospital and Methodist Children’s Hospital
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