King Soopers/City Market · 11 hours ago
HR Systems & Analytics Manager - SAGE
United States
Full-time
Remote
Senior Level
5+ years expKing Soopers/City Market is seeking an HR Systems & Analytics Manager to support and improve the HR Sage Systems in alignment with the Associate Experience strategy. The role involves partnering with stakeholders to evaluate and implement system changes, lead testing initiatives, and ensure effective communication of enhancements to business leaders.
Food ProcessingRetail
Responsibilities
Lead system enhancement and process improvement efforts with stakeholders, often executive level, from all lines of business to evaluate, recommend, implement, sustain and measure system changes that address complex business needs and support ongoing improvements
Provide direction and recommend solutioning with other HR system administrators and key stakeholders to ensure strategic alignment of HR systems with Associate Experience strategy and facilitate cross-training of skills
Perform routine maintenance and configuration changes to HR systems to ensure accuracy, functionality, and compliance with business requirements; manage exceptions and troubleshoot escalated associate issues
Own the success and consistent adoption of existing use cases reaching significant associate populations, partnering with business leaders across all lines of business to coordinate change management efforts, troubleshoot emerging issues and identify process improvements
Serve as a visible leader of Sage and related systems, communicating to Associate Experience leadership, Retail Operations leadership and relevant business stakeholders to build buy-in, resolve conflicts and present system updates
Build trust and partner closely with the business to identify new or emerging use-cases, evaluating business priorities and alignment with our people strategy
Develops and leads prioritization of short-and-long term Sage and related system road maps with vendors and internal technology teams, balancing business priorities, urgency, complexity, technology capabilities and costs
Coordinate and lead user acceptance testing (UAT) and regression testing with vendors, stakeholders, and division/line of business leaders to validate system updates and ensure successful adoption and sustained usage
Serve as the main point of contact with third-party providers, vendors and product management to remain current on system specifications, requirements, enhancements and releases; often partnering with vendors on requested system enhancements, road maps and communication updates and changes to impacted stakeholders and divisions
Ensure system design, documentation, and implementation of new processes and system updates are completed on time, on budget and with accuracy, supporting the Associate Experience Operations Manager as needed
Perform quality assurance checks on system configurations and workflows to ensure proper functionality and resolve problems as they arise
Maintain system processes, procedures, and support documentation; implement continuous improvement processes to enhance system performance and user experience
Lead working relationships and projects with third-party providers and technology teams for ongoing system integrations, including Sage, MyInfo, MyTime, Axonify, etc. integrations
Leverage data-driven insights to proactively identify strategic business opportunities and deliver actionable recommendations, presenting findings to executive leadership to inform decision-making
Support maintenance of system data elements and systems access, ensuring compliance with company-wide and division requirements
Configure HR systems to support business processes and ensure alignment with organizational goals and regulatory requirements
Travel up to 10% as necessary for support and collaboration
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualification
Required
5+ years of system management experience
Experience utilizing a systems database or managing an HR system
Any experience in Human Resources (HR)
Strong technical aptitude: able to learn and understand software applications and perform technical tasks quickly and accurately
Excellent oral and written communication skills, with the ability to explain technical concepts in nontechnical terms
Proficient in Microsoft Office
Strong focus on customer service with a keen sense of urgency
Ability to effectively multi-task, prioritize, and problem solve issues
Demonstrated ability to document conclusions and develop recommendations
Strong influence management skills to drive alignment and commitment across all levels of organization
Exceptional analytical skills and high capacity for critical thinking
Preferred
7+ years of system management experience, preferably with human resources systems
Bachelor's Degree in human resources or business
Any previous work with Sage (Associate AI Assistant), MyTime (UKG Pro), MyInfo (Oracle HCM), or similar enterprise systems
Knowledge of AI processes and framework
Knowledge of Scheduling, Timekeeping, and various HR metric measurement/analytics methodologies
Any experience in Human Resources supporting retail environments
Company
King Soopers/City Market
King Soopers & City Market is Colorado's largest, full-service retail grocery chain. Our roots began in Colorado.
10001+ employees
Funding
Current Stage
Late StageRecent News
2025-12-19
Canada NewsWire
2025-08-26
Company data provided by crunchbase