Tekgence Inc · 10 hours ago
Cyber Security Engineer
Tekgence Inc is seeking a Cyber Security Engineer to provide essential support in a data center environment. The role involves hands-on assistance with servers, network devices, and inventory management, while ensuring effective communication with both internal and external customers.
Responsibilities
Support requirement is 247 and On-call (On-demand)
In-person availability in the shift is mandatory
Provide hands and feet support to servers, network, backup devices etc
Maintain an accurate inventory of the data center assets Receive and ship devices Racking appliances, switches, routers, firewalls, servers, or other equipment
Maintain and request supplies when needed Assist Network, Unix, Storage and Security teams with troubleshooting and installs Labeling and Cabling of devices/wires and validating them
Moving a client KVM to another server or system for client to perform remote troubleshooting and maintenance
Effective communication with internal and external customers. Coordinate with vendors OEM spares and parts necessary for inventory
Should have information about spare inventory like Fiber cables, connectors etc. Should be aware of inventory movement process (commissioning and Decommissioning) and if any update is required in asset management system. Should have information on free ports availability
Should have information about Inlet outlet power supply Dual supply information
Should have access to Blade Chassis and on Physical Server integrated console for configuration
Timing and process for access to DC. Un-racking, packing, and shipping equipment to another location
Power cycling a router, server and switch and soft-booting a server To Work on trouble tickets as they as assigned to them
HVAC (Heating Ventilation Air Conditioning) Power backup (power generator) Uninterrupted power supply (UPS)
Knowledge of required technologies (incl 3rd party solutions)
Knowledge of all Infrastructure technologies, including monitoring and event management technologies
Should be very responsive and take immediate action for the technical team request
Strong communication
Strong knowledge in ITIL process
ITIL Certification
Strong communication
Good understanding of data center technologies
Good understanding of cyber security services and cloud services
Good understanding of cyber security services and cloud services
Essential Skills: Good knowledge on Cables, connectors, jacks, servers, switches
Qualification
Required
In-person availability in the shift is mandatory
Provide hands and feet support to servers, network, backup devices etc
Maintain an accurate inventory of the data center assets Receive and ship devices Racking appliances, switches, routers, firewalls, servers, or other equipment
Maintain and request supplies when needed Assist Network, Unix, Storage and Security teams with troubleshooting and installs Labeling and Cabling of devices/wires and validating them
Moving a client KVM to another server or system for client to perform remote troubleshooting and maintenance
Effective communication with internal and external customers. Coordinate with vendors OEM spares and parts necessary for inventory
Should have information about spare inventory like Fiber cables, connectors etc. Should be aware of inventory movement process (commissioning and Decommissioning) and if any update is required in asset management system. Should have information on free ports availability
Should have information about Inlet outlet power supply Dual supply information
Should have access to Blade Chassis and on Physical Server integrated console for configuration
Timing and process for access to DC. Un-racking, packing, and shipping equipment to another location
Power cycling a router, server and switch and soft-booting a server To Work on trouble tickets as they as assigned to them
HVAC (Heating Ventilation Air Conditioning) Power backup (power generator) Uninterrupted power supply (UPS)
Knowledge of required technologies (incl 3rd party solutions)
Knowledge of all Infrastructure technologies, including monitoring and event management technologies
Should be very responsive and take immediate action for the technical team request
Strong communication
Strong knowledge in ITIL process
ITIL Certification
Good understanding of data center technologies
Good understanding of cyber security services and cloud services
Good understanding of cyber security services and cloud services
Good knowledge on Cables, connectors, jacks, servers, switches
Company
Tekgence Inc
We accelerate business transformation by solving complex technology, business and talent challenges.
H1B Sponsorship
Tekgence Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (24)
2023 (30)
2022 (44)
2021 (32)
2020 (48)
Funding
Current Stage
Late StageCompany data provided by crunchbase