CultureFit · 1 day ago
Field Services Engineer
CultureFit is seeking a Field Services Engineer to provide installation, repair, and process engineering support for SMT automation equipment. The role involves significant travel and responsibilities include troubleshooting, customer management, and technical support.
Responsibilities
Field Installation of Surface Mount automation equipment throughout North America
Field Troubleshoot, Repair, Training, and Process support of Surface Mount Automation equipment
Field Custom Modification & Retrofit of Automation equipment
Customer Management
Engineering Level Technical Phone Support
Engineering Level data collection including written and oral reports
Comprehension of Electrical schematic, blueprint, and mechatronics drawings
Capability of working in both team and independent work environments with limited supervision
Strong verbal communication skills with both customer and other company Technical Depts
Knowledge of Windows and being comfortable installing software
Flexibility to travel and perform job assignments at short notice
Strong Aptitude with current computing applications and networking processes
Travel within the US and Canada - approximately 75% of time will be local travel
Other duties as assigned by the Manager
Qualification
Required
Experience with electrical and mechanical diagnostics/repairs in a customer-facing environment
Aptitude with modern PC applications & networking concepts
Electronics manufacturing industry experience required
Employees are required daily to stand, walk, and work with hand and automated tools
Employees are required to climb or balance, reach for controls, stoop, kneel, crouch or crawl, and stand for long periods
Individuals may be required to lift and move at least 50 lbs
Must be able to represent the company in a professional manner at all times
Individuals must have excellent verbal communication and customer service skills
This position requires knowledge of general office procedures and computer literacy
The employee must also be a team player that is capable of acting in a manner that maintains harmony and cooperation within the company and customers alike
Individuals must possess strong analytical skills
Must have the flexibility for frequent travel on short notice
Should expect about 75% travel with this position (mostly California or west coast/ 25% nationwide). When not onsite with customers you will work remotely
Company
CultureFit
CultureFit is a full service IT recruiting firm in Chicago for organizations in need of highly skilled IT professionals.
Funding
Current Stage
Early StageRecent News
2025-04-12
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