Raute Corporation · 14 hours ago
Automation Service Engineer
Monroe, LA
Full-time
Hybrid
Senior Level
$70,000/mo - $105,000/mo
5+ years expRaute Corporation is a leader in the Engineered Wood Products industry, focused on maximizing raw material efficiency and supporting sustainable operations. The Automation Service Engineer will lead the installation, start-up, and commissioning of automation equipment, ensuring customer success through technical engagement and system optimization.
IndustrialMachinery ManufacturingManufacturing
Responsibilities
Lead the start-up, troubleshooting, corrective action, and preventive maintenance of veneer processing and automation equipment, ensuring optimal system performance through tuning, optimization, and root-cause analysis
Program and modify PLC and HMI code in collaboration with Automation Project Engineers to support system functionality, upgrades, and customer requirements
Conduct system performance testing and diagnostics by measuring and analyzing key process variables to validate operation and identify improvement opportunities
Provide practical feedback into process and controls design to support continuous improvement and system optimization
Deliver effective operator and maintenance training to ensure safe, efficient, and reliable use of equipment
Leverage internal technical resources and cross-functional teams to address customer support needs and resolve complex issues efficiently
Track preventive maintenance activities, system health, and upgrade requirements to support long-term equipment reliability and lifecycle performance
Contribute ideas, improvements, and best practices that enhance service efficiency, customer outcomes, and overall performance of the Services organization
Manage all service-related administration, including accurate and timely completion of service reports and CRM documentation
Actively support and drive Raute’s vision of building the industry’s leading service and support organization
Qualification
Required
Degree in electrical engineering, or diploma in electrical technology, or equivalent trade experience in control systems and industrial automation software
Minimum of 5 years of experience in an industrial equipment environment working with wood processing machinery
Strong understanding of PLC and HMI systems (Beckhoff, Allen Bradley, CLX, Siemens, RSView or RSLogix) in both programming and troubleshooting. Beckhoff and/or Allen Bradley experience is a must
Proven ability to diagnose repair, and resolve complex system and equipment issues using a practical and hands on approach
Mechanical aptitude with an ability to troubleshoot issues such as mechanical, hydraulic, and pneumatic components and systems
Willingness and ability to travel to customer sites locally throughout Canada and the U.S
Must possess a valid passport and driver's license
Strong communication and active listening skills to clearly understand and resolve customer issues
Demonstrates professionalism integrity and respect in all interactions, with the ability to work collaboratively and exercise sound judgement and discretion
Advanced analytical and problem-solving skills, with a structured and practical approach to resolving complex issues
Proven customer-oriented skills in a technical service environment
Ability to quickly establish trust and maintain rapport with others
Comfortable working in a fast-paced environment, while maintaining focus and effectiveness under pressure
Strong operational and organizational planning skills, with the ability to manage multiple priorities
Demonstrated reliability in meeting commitments and effectively prioritizing workload to meet deadlines
Genuine interest in expanding skills base to include cross training in other applications
Ability to work independently while remaining connected and accountable to the broader team
Strong command of the English language, both spoken and written
Benefits
Learning and development opportunities
Work-life integration
Flexibility through our hybrid working model
Company
Raute Corporation
MAKING WOOD MATTER Raute is the partner to future-proof the wood industry.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-01-07IPO
Leadership Team
Ville Halttunen
Group CFO
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