State of Florida · 1 day ago
INSPECTOR SPECIALIST (WT: MS COMPLIANCE OFFICER III) - 76003159
Tallahassee, FL
Full-time
Onsite
Mid Level
$43K/yr - $43K/yrThe Florida Department of Highway Safety and Motor Vehicles (FLHSMV) is dedicated to providing highway safety and security through excellence in service, education, and enforcement. They are seeking an Inspector Specialist who will be responsible for analyzing information, resolving customer issues, and providing expert guidance on immigration-related practices and policies.
Government Administration
Responsibilities
This position will be responsible for making decisions and solving problems, while analyzing information and evaluating results to choose the best solution; resolving escalated customer issues, assisting the supervisor and often networking with immigration attorneys, judges, federal, and state agencies by analyzing unique situations and recommending innovative solutions; gathering and analyzing common problems and issues in immigration related issuance techniques, preparing correspondence to the field offices, taking corrective action and following up to ensure procedural compliance; receiving phone calls from DL field offices, tax collector offices, Bureau of Administrative Review offices, law enforcement, and the public regarding immigrant and non-immigrant issuance status
Responsible for providing consultation and advice to others, providing expert guidance to management and other groups on technical, systems, or process related topics; consulting with immigration attorneys, judges, federal and state agencies for answering inquiries and advising them of department practices surrounding immigration; offering guidance and advice, assisting the supervisor to act as the department's subject matter expert regarding immigration requirements, documents, policies and procedures; participating in immigration outreach and knowledge sharing through workshops and meetings with the American Immigration Lawyers Association (AILA) and refugee and immigration service organizations, assisting the supervisor to act as the subject matter expert for all lawful presence training
Responsible for identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others; assisting supervisor to orient and train new coworkers and providing continued training for current employees; assisting with planning, coordinating and facilitating statewide immigration workshops for Driver License Examiners, Office Managers and Tax collector licensing agents; assisting with conducting specialized training to field office and tax collector management staff while documenting and implementing best practices
Qualification
Required
Excellent communication skills, both written and verbal
Knowledge of authoritative resources for researching immigration laws and policies
Skill in reviewing and/or processing immigration documents
Knowledge of and the ability to understand, apply and interpret applicable laws, rules, regulations, program policies and procedures related to driver licenses and registrations
Ability to work with and maintain confidential information
Skill in utilizing Microsoft Office Suite of programs to include but not limited to Word, Excel and Outlook
Experience in utilizing Florida Driver License Information System (FDLIS)/ Online Registration and Identity Operating Network (ORION) and/or issuing titles and registrations using Florida Realtime Vehicle Information System (FRVIS)
Ability to work independently and as a team
Ability to recognize, analyze, and research trends and patterns
Ability to conduct fact-finding research (investigate) and collect data
Able to effectively and efficiently deal with customers from varied backgrounds in stressful public contact situations in a tactful and courteous manner
Skill in preparing correspondence, memos and reports
Ability to organize and handle multiple priorities and assignments
Effectively leading a team
Reviewing documents for accuracy
Benefits
Paid Parental Leave
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
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