NEOGOV · 11 hours ago
Program Performance Analyst (CDI)
San Antonio, TX
Full-time
Onsite
Entry Level
$63K/yr - $63K/yr
2+ years expNEOGOV is seeking a Program Performance Analyst to support the Community Development and Initiatives Department. The role involves collecting, cleaning, maintaining, analyzing, and interpreting data related to resident needs and program outcomes to enhance program effectiveness.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Maintains key data for the Community Development and Initiatives Department
Establish a working knowledge of all resident service programs and initiatives
Creates reports and visualizations to communicate data-driven insights to stakeholders
Collaborate with program managers to develop dashboards to track key performance indicators
Responds to inquiries from management in order to answer general and/or specific questions regarding resident supportive services programs
Formulates weekly, monthly, quarterly, and other reports relating to department production and workflow
Composes correspondence and reports for the management team as needed
Maintains a working knowledge of policies and procedures as established by HUD and/or Opportunity Home
Manages client’s file integrity in accordance with privacy and confidentiality laws and regulations
Assists management in developing, compiling, and implementing training or new hire training
Regularly meets with data system representatives
Complete all duties as assigned or requested as outlined in operational and procedural guidelines. These guidelines are maintained and issued in the event of an emergency situation that arises at a property or any other location that serves our residents or employees
Participate in Trauma Informed Care (TIC) initiatives to include training, workgroups, project assignments, etc., that are launched or implemented in order to achieve and/or maintain certification as a TIC organization
Recognize the significance of a data-driven organization that adheres to expanded policies and practices in the area of data governance. Learn the distinct and different roles to include: Data Trustee, Data Domain Stewards, Data System Custodians, Data Stewards and Data Users. Effectively collaborate with the various data roles as needed on a daily basis or in a project capacity
Employees are expected to use Generative AI solutions ethically and responsibly
Other duties as assigned
Qualification
Required
Bachelor's Degree from an accredited college or university in public administration, business administration, management, social sciences or a related field
Two (2) years of experience in analysis and reporting, or maintaining data in a non-profit setting
Must have the ability to learn and use cloud applications such as the Google GSuite applications, including but not limited to Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets, and Slides, and the ability to learn data tracking software specific to resident supportive services programs
Successful completion of a criminal history background check, education, and work history verification, and a drug screening test
Texas Class “C” driver's license at the time of placement and insurable by the organization's fleet and liability insurance carrier
Project Management training must be completed within 18 months of employment
Must have the ability to earn certifications as required by assigned tasks
Preferred
Bilingual speaker and writer
Ability to learn cloud technologies such as LucidChart for diagram, workflow and chart drawing. Experience with Vizio or equivalent is acceptable
Basic understanding of Virtual Private Network (VPN) access to connect to internal business systems
Benefits
HEALTH INSURANCE - BLUE CROSS/BLUE SHIELD HEALTH PLAN
DENTAL INSURANCE – BLUE CROSS/BLUE SHIELD DENTAL PLAN (BLUECARE DENTAL)
VISION INSURANCE – HUMANA
LIFE INSURANCE – (BLUE CROSS/BLUE SHIELD OF TEXAS)
LONG TERM DISABILITY – (BLUE CROSS/BLUE SHIELD OF TEXAS)
SHORT TERM DISABILITY – (BLUE CROSS/BLUE SHIELD OF TEXAS)
VOLUNTARY ACCIDENT INSURANCE - (BLUE CROSS/BLUE SHIELD OF TEXAS)
VOLUNTARY CRITICAL ILLNESS - (BLUE CROSS/BLUE SHIELD OF TEXAS)
LEGAL SERVICES - ARAG LEGAL SERVICES
OPPORTUNITY HOME PENSION PLAN
457 DEFERRED COMPENSATION PLAN - (MISSION SQUARE)
FLEXIBLE SPENDING ACCOUNTS – MCGRIFF INSURANCE SERVICES
FMLA / ADA ADMINISTRATION - ABSENCE MANAGEMENT (COMPSYCH)
PAID PARENTAL LEAVE
PTO DONATION
LIVONGO DIABETES MANAGEMENT (BCBS)
SMOKING CESSATION PROGRAM (BCBS)
EMPLOYEE ASSISTANCE PROGRAM – DEER OAKS
TUITION REIMBURSEMENT PROGRAM
DISCOUNTED TICKETS
GYM REIMBURSEMENT/WEIGHT LOSS PROGRAM
Opportunity Home furnishes employees with 13 paid holidays annually.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase