Walmart Canada · 6 hours ago
Manager, Learning And Development - LMS Administrator/Analytics
Walmart Inc. is seeking a highly organized and data-driven LMS Administrator to manage and optimize learning experiences across Walmart Connect Academy. This role involves partnering with various stakeholders to ensure effective training program deployment, tracking, and measurement of impact.
DeliveryRetailShopping
Responsibilities
Serve as the primary LMS administrator for Intellum, managing users, enrollments, permissions, and learning paths
Pioneer an AI-first approach to content creation and prepare for the implementation of AI-personalized learner journeys
Build and maintain a support and ticketing system in AirTable or other Walmart approved tool for learner and content creator support
Explore Agentic AI solutions to improve the learner and user support journey
Build, test, and launch courses, collections, learning paths, and event registrations aligned with WMC initiatives
Develop and maintain dashboards and reports (completion rates, NPS, engagement, compliance) for leadership and stakeholder visibility
Maintain clean data through scheduled audits, user imports, and integrations with HRIS and CRM systems
Partner with Program Managers, Instructional Designers, and stakeholders to align content deployment, learner targeting, and reporting needs
Identify system inefficiencies and recommend scalable AI-focused solutions that improve the learner experience and team workflows
Work with Engineering, Information security, and data governance to ensure that all programs are operating in accordance with Walmart policies
Collaborate with Senior Manager of Learning Platforms to develop the future state of the LMS
Qualification
Required
Bachelor's degree in Business, Human Resources, Communications, Education, or related field and 2 years' experience in adult learning, training content development, or related area OR 4 years' experience in adult learning, training content development, or related area
Serve as the primary LMS administrator for Intellum, managing users, enrollments, permissions, and learning paths
Pioneer an AI-first approach to content creation and prepare for the implementation of AI-personalized learner journeys
Build and maintain a support and ticketing system in AirTable or other Walmart approved tool for learner and content creator support
Explore Agentic AI solutions to improve the learner and user support journey
Build, test, and launch courses, collections, learning paths, and event registrations aligned with WMC initiatives
Develop and maintain dashboards and reports (completion rates, NPS, engagement, compliance) for leadership and stakeholder visibility
Maintain clean data through scheduled audits, user imports, and integrations with HRIS and CRM systems
Partner with Program Managers, Instructional Designers, and stakeholders to align content deployment, learner targeting, and reporting needs
Identify system inefficiencies and recommend scalable AI-focused solutions that improve the learner experience and team workflows
Work with Engineering, Information security, and data governance to ensure that all programs are operating in accordance with Walmart policies
Collaborate with Senior Manager of Learning Platforms to develop the future state of the LMS
Preferred
4+ years of experience administering LMS platforms (Intellum preferred; Workday Learning, Cornerstone, Docebo, or similar a plus)
Experience building tables and workflows in Airtable
Experience designing or managing enterprise learning workflows at scale (3,000+ users)
Strong proficiency in Excel/Google Sheets (VLOOKUPs, pivot tables), data cleaning, and analytics
Experience building dashboards or visualizations (Tableau, PowerBI, or Looker)
Familiarity with SCORM/xAPI course deployment and troubleshooting
AI-first mindset with exceptional attention to detail and operational discipline
Strong interpersonal and stakeholder management skills
Comfortable working cross-functionally in a fast-paced, matrixed environment
Instructional Design Software
Leading cross-functional teams
Master's degree in Learning and Development, Human Resources, or related field
Project Management Certification
Project management experience
Six Sigma certification
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
Funding
Current Stage
Late StageRecent News
Packaging-Gateway.com
2026-02-04
Canada NewsWire
2025-12-18
Company data provided by crunchbase