American College of Surgeons · 22 hours ago
Quality Improvement Coordinator, Cancer Programs
Chicago, IL
Full-time
Hybrid
Entry, Mid Level
2+ years expThe American College of Surgeons is a professional organization dedicated to improving surgical care. The Quality Improvement Coordinator will provide administrative and programmatic support for cancer-focused Quality Improvement initiatives, managing communications and coordinating meetings to foster effective engagement and continuous improvement.
Non-profit Organization Management
Responsibilities
Coordinate schedules for QI committee meetings, project task forces, and working groups, including virtual and in-person sessions
Prepare meeting materials such as agendas, minutes, reports, and presentations for QI committees and project teams
Maintain accurate committee and task force rosters in collaboration with Cancer Programs staff
Design, draft, and schedule QI-related communications, including newsletters, announcements, and social media content
Maintain and update QI initiative website content, ensuring accuracy, clarity, and consistency
Develop national correspondence and project-specific communication materials to support cancer-accredited programs
Manage QI-specific inboxes and telephone inquiries, providing timely and accurate responses to participant questions
Serve as an internal and external resource for QI project inquiries, independently routing requests to appropriate stakeholders
Fulfill documentation and confirmation requests related to participation in QI initiatives
Track, clean, and maintain QI project data to support reporting and engagement analysis
Implement and maintain systems for knowledge management, including FAQs, metrics, and customer satisfaction tracking
Support implementation of new QI projects, including intake and routing of proposals to appropriate committees
Contribute to process improvement efforts to streamline communication, engagement, and customer support workflows
Perform special projects and additional duties as assigned
Qualification
Required
Bachelor's degree or higher from an accredited college or university is strongly preferred
At least 2-4+ years of professional experience, including general administrative functions, project coordination, quality improvement, grants administration, and/or customer service, is required
Strong working knowledge of Microsoft Office products (Outlook, Word, Excel, and PowerPoint)
Strong written and verbal communication skills are required
Virtual meeting coordination skills (with Zoom and Teams, for example) are required
Preferred
Experience in a healthcare or association setting, along with a basic understanding of medical terminology, is preferred
Familiarity with SurveyMonkey, REDCap, and/or Monday.com a plus
Benefits
Vacation, personal, and sick hours including 13 paid holidays per year
Tuition Reimbursement
Medical—comprehensive coverage through BlueCross BlueShield
Dental, Vision, and Prescription drug program
403(b) Matching Program
Pension Plan
Flexible Spending Medical/Dependent Care
Employee Assistance Program
Short Term/Long Term Disability
Life Insurance
Domestic Partner Coverage
Company
American College of Surgeons
American College of Surgeons is dedicated to improving the care of the surgical patient and to safeguarding standards.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Patricia L. Turner, MD, MBA, FACS
Executive Director & CEO
Recent News
2025-10-06
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