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Network Operations Technician jobs in United States
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Kforce Inc · 15 hours ago

Network Operations Technician

Kforce Inc is seeking a Network Operations Technician to support a client in the Greater Saint Louis area. This role involves monitoring and supporting enterprise-level network, server, and application infrastructure, while also troubleshooting high-priority incidents and coordinating communication during critical events.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Network Operations Technician will perform proactive monitoring of network, server, and application infrastructure
Identify service degradations and failures using monitoring platforms and vendor tools
Troubleshoot high-priority, multi-user impact incidents and escalate as needed
Coordinate communication between end users and technical teams during routine and urgent events
Maintain logs, tickets, and documentation in alignment with ITIL best practices
Follow NOC run-book procedures for first-level break/fix execution
Initiate and lead outage conference bridges during major incidents
As a Network Operations Technician, you will support team members during large-scale network events
Monitor weather conditions across multiple regions and escalate to appropriate locations and emergency teams

Qualification

CCNACompTIA Network+ITILTechnical troubleshootingTechnology monitoring toolsCustomer service skillsAnalytical abilitiesMultitaskingEagerness to learnVerbal communicationWritten communication

Required

Associate or Bachelor's degree in Computer Science, Information Technology, or a related field preferred
Relevant certifications such as CCNA, CompTIA Network+, CompTIA A+, ITIL, Microsoft, or equivalent preferred
3+ years of experience in a NOC, Service Desk, Server Administrator, or similar role
Experience working night shifts
Foundational understanding of ITIL principles and HIPAA practices
Proficiency in technology monitoring tools and technologies
Strong troubleshooting skills related to network issues (identification, isolation, resolution)
Excellent customer service skills
Strong technical and analytical abilities
Clear and professional verbal and written communication
Eagerness to learn and grow within the role
Ability to multitask effectively
Ability to perform in a fast-paced, high-pressure, and evolving environment

Benefits

Comprehensive benefits including medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance to eligible employees
Paid time off
Paid sick leave

Company

Kforce Inc

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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Company data provided by crunchbase