NYS Office for People With Developmental Disabilities · 3 days ago
Administrative Assistant 1/Trainee
The NYS Office for People With Developmental Disabilities is seeking an Administrative Assistant to provide essential support in various administrative tasks. The role involves answering calls, managing schedules, coordinating events, and maintaining filing systems, ensuring smooth office operations.
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Responsibilities
Answers telephone and gives information to callers, takes messages, and transfers calls to appropriate individuals
Greets patients or callers and handles their inquiries; or directs them to the appropriate persons or waiting area for appointments
Opens, reads, routes, and distributes incoming mail or other materials and answers routine inquiries
Tracks and coordinates assignments
Sets up and manages paper and electronic filing systems. (completed by nursing triage and ITCs)
Uses various information technology applications such as email, database, spreadsheets and word processing applications
Operates office equipment such as printers, scanners, and copiers; and arranges for repairs when equipment malfunctions
Creates, maintains, and enters information into spreadsheets and databases
Maintains scheduling and event calendars. Schedules and confirms appointments for patients, or supervisors
Coordinates conferences, meetings, or special events
Completes forms in accordance with agency procedures
Makes copies of various documents, places them in proper files, and distributes them to appropriate staff. Mostly electronic
Locates and attaches appropriate files to incoming correspondence requiring replies
Composes, types, and distributes meeting notes, correspondence, and reports
Reviews work done by others to check for correct spelling and proper grammar, ensures that office format policies are followed, and recommends revisions
Searches for information using various sources including the internet
Mails various items including letters, reports, and promotional materials; and prepares packages and arranges for them to be shipped
Orders and distributes supplies and PPE
Creates conference or event materials such as flyers or invitations
Establishes work procedures or schedules and keeps track of the daily work of clerical staff
May supervise other clerical staff and provide training and orientation to new staff
May take meeting minutes, and/or prepare material from dictation
Other duties as assigned
Qualification
Required
Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration
Certification (e.g., IAAP Certified Administrative Professional) or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience
Candidates must be reachable for appointment on the current Civil Service Eligible List for this title
Be eligible to transfer via Section 70.1 of Civil Service Law
Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement
Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)
Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request
Benefits
Health Care Coverage
Paid Parental Leave
Life insurance and Disability insurance
Paid Holidays and Leave
Professional Development and Education and Training
Savings programs such as the U.S. Savings Bond and the College Savings Plan
Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account
Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.
The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.
Company
NYS Office for People With Developmental Disabilities
The New York State Office for People With Developmental Disabilities (OPWDD) is responsible for coordinating services for New Yorkers with developmental disabilities, including intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, Prader-Willi syndrome, and other neurological impairments.
Funding
Current Stage
Late StageLeadership Team
Recent News
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