Flex · 4 hours ago
Director, Strategy & Operations (Housing)
New York, New York, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$216K/yr - $270K/yr
8+ years expFlex is a growth-stage FinTech company headquartered in NYC, focused on creating an innovative rent payment experience. The Strategy & Operations Lead within the Housing division will define and operationalize strategic priorities while owning high-impact initiatives from strategy through execution.
AppsBillingFinancial ServicesFinTechSoftware
Responsibilities
Partner closely with the GM of Housing and functional leaders to define divisional priorities, roadmaps, and operating plans, ensuring alignment with company-level strategy
Translate divisional goals into a clear operating system that enables strong cross-functional coordination and execution
Own and drive end-to-end strategic initiatives for the Housing division, from problem definition and strategy development through execution and delivery of outcomes
Distill progress into executive-facing monthly memos and facilitate review meetings that drive the right strategic conversations and decisions
Communicate effectively with senior stakeholders, navigating complex problem sets with clarity and agility
Operate at top-decile levels of speed and productivity, dealing constructively with pressure, debate, and competing priorities
Continuously improve processes, streamline collaboration, and proactively identify opportunities to optimize how the division operates
Qualification
Required
8+ years of professional experience, ideally including time in management consulting and/or in a high-growth start-up within a Strategy, Business Operations, or Chief of Staff function
Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building
Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”)
Highly collaborative operator with strong interpersonal skills, able to drive alignment and outcomes through influence rather than authority
Thrives in fast-paced, dynamic environments and maintains composure amid competing priorities
Strong bias for action, paired with obsessive attention to detail and a high bar for work quality
Excellent written and verbal communicator, skilled at distilling complexity into clear, concise narratives and executive-ready materials
Exceptionally quantitative, combining advanced financial modeling skills with fluency in quantitative analysis, budgeting, and forecasting
Benefits
Competitive medical, dental, and vision available from Day 1
Company equity
401(k) plan with company match (our company match kicks off at the beginning of 2026)
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program
Free Flex subscription
Company
Flex
Flex enables people to pay rent bills on a schedule that fits their personal finances.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-03-31Series A
2019-11-01Seed
2019-07-24Pre Seed
Leadership Team
Shragie Lichtenstein
Co-Founder & CEO
Michael Jannain
Staff Software Engineer
Recent News
Flexible Finance, Inc.
2025-10-14
Flexible Finance, Inc.
2025-10-09
2023-12-15
Company data provided by crunchbase