Carrington Mortgage Services, LLC · 3 hours ago
Implementation Project Manager
United States
Full-time
Remote
Senior Level
$90K/yr - $100K/yr
5+ years expCarrington Mortgage Services, LLC is seeking an Implementation Project Manager to lead project delivery and ensure successful implementation of mortgage servicing platforms. The role involves managing operational and vendor deliverables, aligning system functionality with servicing processes, and providing support during rollout and post-go-live phases.
FinanceFinancial ServicesLendingMobile AppsReal Estate
Hiring Manager
Sarah Young
Responsibilities
Lead project management for implementation of system enhancements or conversions impacting core servicing operations
Analyze and validate business requirements ensuring accurate translation of business needs into efficient system configuration or workflow design requests for vendor / IT execution
Monitor vendor / IT performance to ensure timeliness and quality exceptions are met; escalate risks impacting servicing readiness
Develop, make recommendation and maintain comprehensive project documentation, including rollout readiness plans and ensuring deliverables are completed accurately and on schedule, assist with issue resolution, and post implementation support
Facilitate reoccurring project and stakeholder meetings, driving accountability for task completion, schedule adherence and operational alignment
Provide executive-level updates on implementation progress, risks and configuration or product gaps
Ensure all impacted teams have well defined procedures, proper training materials, and completed user acceptance testing specific to new system capabilities
Exceptional project management, communication, and organizational skills
Proven ability to guide business operations teams through system transitions or process transformations
Demonstrated ability to align technology solutions with operational needs
Strong understanding of mortgage servicing workflows, including familiarity with agency servicing processing requirements
Qualification
Required
Bachelor's degree in Business, Finance or related field or equivalent work experience
Five plus (5+) years of experience managing system implementations, conversions, or vendor integrations
Three plus (3+) years in the mortgage servicing industry
Exceptional project management, communication, and organizational skills
Proven ability to guide business operations teams through system transitions or process transformations
Demonstrated ability to align technology solutions with operational needs
Strong understanding of mortgage servicing workflows, including familiarity with agency servicing processing requirements
Preferred
Project Management Professional (“PMP”) Certification or similar certification
Company
Carrington Mortgage Services, LLC
NMLS ID #2600 (www.nmlsconsumeraccess.org) http://www.carringtonmortgage.com At Carrington Mortgage Services, LLC, we believe home is both a place to live, and a powerful financial tool.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-02-04
2024-05-08
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