Infosys · 14 hours ago
ServiceNow HRSD Administrator
Hartford, CT
Full-time
Onsite
Mid, Senior Level
4+ years expInfosys is a global leader in next-generation digital services and consulting, and they are seeking a technical ServiceNow HRSD Administrator. This role focuses on the design, integration, and implementation of HR shared services with third-party applications.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
No H1B
U.S. Citizen Only
Responsibilities
Design, integration and implementation of HR Shared services center with third party applications
Implement the Human Resources application to set up HR data
Configure applications to work with the organization’s HR processes
Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub
Demonstrated competence in the various HR functional areas, especially employee relations and change management
Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction
Qualification
Required
Candidate must be located within commuting distance of Raleigh, NC OR Hartford, CT OR Phoenix, AZ OR Indianapolis, IN OR Richardson, TX or willing to relocate. This position may require travel in the US
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of Information Technology experience
In order to comply with legal requirements, this role is limited to U.S. Citizens
At least 4 years of experience in ServiceNow delivery HRSD administration and support and ServiceNow scripting experience on PowerShell– Client and server side
Hands on experience with ITSM modules
Knowledge of HR functions, Processes and best practices followed in the industry
Should have experience in designing and /or implementing HR Shared services center
Should have worked with integration like success factor and experience with Flow Designer
Should have been worked in ServiceNow HRSD implementations with external systems like REST and Web services
Should have good scripting skills like PowerShell on both server and client side
Knowledge of case management, knowledge management, best practices and design
Knowledge on ServiceNow HRSD development
Implement the Human Resources application to set up HR data
Configure applications to work with the organization's HR processes
Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub
Demonstrated competence in the various HR functional areas, especially employee relations and change management
Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction
Knowledge Base and Employee Service Centre
Excellent problem-solving and communication skills
Certified ServiceNow Administrator (CSA) and Certified Implementation Specialist (CIS)
Implementation with on ITSM or HRSD or CAD
Preferred
The ability to identify win themes and link them to the proposed solution
Experience in selling or supporting the sales of cyber security, network security or cloud security solutions is good to have
The ability to communicate effectively with senior stakeholders and influence their decisions
The ability to work with a diverse and cross-functional team and manage multiple tasks simultaneously
Coaching and mentoring junior team members who are part of the pursuit teams and developing their skills and capabilities
Planning and Co-ordination skills
Good Communication and Analytical skills
ITIL certification - nice to have
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
Morningstar.com
2026-02-04
Company data provided by crunchbase