Infosys · 3 days ago
Principal Salesforce Technology Architect
Atlanta, GA
Full-time
Onsite
Lead/Staff
15+ years expInfosys is a global leader in next-generation digital services and consulting. In this role, you will lead the technical architecture for Salesforce Communication Cloud implementations, design scalable solutions, and collaborate with various stakeholders to align technical solutions with business goals.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
No H1B
Responsibilities
Lead the end-to-end technical architecture for Salesforce Communication Cloud implementations
Design scalable, performant, and secure multi-cloud Salesforce solutions with Vlocity Industry Process Libraries (OmniScripts, DataRaptors, Integration Procedures)
Define architecture blueprints, data models, and solution patterns that align with enterprise standards
Work closely with enterprise architects, business stakeholders, and product owners to align technical solutions with business goals
Present architecture strategies and decisions to C-level and executive stakeholders
Drive requirements clarification, solution workshops, and architecture sign-offs
Define integration strategy and architecture using REST/SOAP APIs, Mulesoft, Kafka, etc
Lead data modeling and transformation strategy across Salesforce and downstream systems (e.g., Order Management, Billing, ERP)
Provide hands-on guidance to development teams on Vlocity components like OmniStudio, CPQ, EPC, and Vlocity Cards
Conduct architecture reviews, code reviews, and performance assessments
Define and enforce development standards, CI/CD pipelines, and DevOps practices
Support large, globally distributed teams across multiple vendors and delivery centers
Manage technical risks, dependencies, and change control in a dynamic program environment
Collaborate with Salesforce Customer Success, Support, and Product teams for escalations and roadmap alignment
Qualification
Required
Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education
At least 11 years of experience in Information Technology
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
15+ years of IT experience with 6+ years in Salesforce architecture roles. Prior experience as a Solution Architect or Enterprise Architect in large CRM transformation programs
Deep knowledge of Salesforce Communication Cloud (Vlocity) —OmniStudio, CPQ, EPC, DPA, Integration Procedures, DataRaptors
Extensive experience in Telecom, Media, or High-Tech industries
Strong understanding of Salesforce platform architecture, data modeling, and governor limits
Experience with enterprise-grade integrations using Mulesoft, Kafka, or similar middleware
Familiarity with DevOps tools (Copado, Jenkins, Git) and Agile methodologies
Preferred
Salesforce certifications: System Architect, Application Architect, and Vlocity Communications/OmniStudio Consultant
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
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