K&K Global Talent Solutions INC. · 11 hours ago
Delivery/Client Engagement Manager (Telecom / Fiber Networks)
Mountain View, CA
Contract
Hybrid
Senior Level, Lead/Staff
15+ years expK&K Global Talent Solutions INC. is seeking a seasoned Delivery / Client Engagement Manager to lead a major telecom partnership focused on fiber networks and ISP operations. The role involves managing client relationships, overseeing consultant performance, and ensuring compliance and delivery hygiene across teams.
Staffing & Recruiting
Hiring Manager
Sachin Chaudhary
Responsibilities
Serve as the primary point of contact for senior client stakeholders
Build strong, trusted relationships and drive strategic conversations
Lead delivery/status reviews and manage escalations
Oversee performance of all placed consultants across multiple technical and operational teams
Maintain delivery hygiene, compliance, onboarding coordination, and SLA adherence
Ensure quick issue resolution and continuity of delivery
Understand client hiring needs and align on skill expectations
Partner with recruiting teams on sourcing, screening, and onboarding talent
Monitor consultant performance, engagement, and retention
Support workforce planning and backfill readiness
Working knowledge of telecom/ISP operations, fiber builds, and OSS/BSS environments
Ability to collaborate with client teams across engineering, network operations, and field/OSP
Familiarity with roles such as network engineers, field techs, OSS/BSS specialists, automation engineers, and PMs
Mentor internal delivery managers and recruiting partners
Drive continuous improvement, communication, and account growth
Promote a strong client-first delivery culture
Qualification
Required
15+ years in telecom/ISP delivery, client engagement, or account/delivery management
Experience managing large staff augmentation or managed-capacity teams
Strong telecom/fiber domain understanding (network operations, OSS/BSS, fiber builds)
Excellent stakeholder management and executive communication skills
Proven track record of driving delivery excellence and account growth
Ability to work onsite minimum 3 days/week
Company
K&K Global Talent Solutions INC.
K&K Global Talents Solutions Inc: A New Era in the US Recruitment Industry With their partnership with a highly reputable German recruitment firm boasting over 30 years of experience, K&K Global Talents Solutions Inc.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase