MERGE · 4 hours ago
Director, Technical Program Management (Marketing Platforms)
Boston, MA
Full-time
Hybrid
Director/Executive
$122K/yr - $147K/yr
8+ years expMERGE is a company that combines creativity and technology to help clients solve business challenges. As the Director of Technical Program Management, you will oversee the digital project management team, ensuring alignment with organizational goals, while collaborating with cross-functional teams to enhance service delivery and maintain project efficiency.
AppsCRMDigital MarketingE-CommerceHealth CareInformation TechnologySEOSocial MediaSocial Media ManagementTechnical Support
No H1B
Responsibilities
Spearhead the strategic oversight of the digital project management team, ensuring their day-to-day operations align with organizational goals
Lead recruitment and development initiatives while forecasting essential skills and resources for successful digital projects
By collaborating with cross-functional teams, enhance service delivery for clients and maintain project efficiency from planning through execution
Regularly report to senior management on resource utilization and profitability, alongside proactive problem-solving to uphold timelines, budgets, and quality standards
Lead large, growing account with multi-faceted platform projects and complex initiatives
Work with project SMEs, establish and maintain a comprehensive program roadmap that connects marketing objectives with technical enablement milestones
Drive team to deliver quality work against program roadmap with efficiency
Strategically oversee timelines and deliverables across program workstreams, maintaining focus on both quick wins and long-term goals
Forecast and identify skills and resources required for digital projects
Supervise Developers' workflow, task management, and project direction
Collaborate with Account Management, Solutions and Technology teams on digital strategy for clients
Work with VP, Program Management on project scopes and initial project plans
Provide weekly, quarterly, and yearly reports on various aspects of digital projects, including profitability and forecasting
Build and sustain relationships across the agency to facilitate adjustments to deliverables as needed
Alert the team if a project deviates from scope or set parameters
Lead contingency planning, problem resolution, and recommend solutions to maintain schedules, budgets, and quality
Manage freelance hours and costs for content development and external production
Develop, manage, and enforce a rigorous approvals process internally through production phases
Oversee testing processes and quality standards on all projects
Keep the Department Director informed of project progress and development
Lead client and internal status meetings
Partner with client service leads on annual brand/tactical planning exercises
Provide insight on process improvements and opportunities for tools/resources
Attend monthly financial revenue/forecasting meetings
Qualification
Required
8-10 years of experience working in the development of large-scale websites, micro-sites, landing pages, and platforms with a strong understanding of the development lifecycle
Deep understanding of Adobe MarTech ecosystem, particularly Adobe Workfront and AEM (Adobe Experience Manager), including how tools interconnect to support personalization and measurement
Experience using both Waterfall and Agile methodologies
Experience managing multi-tier software development projects is a big plus
Strong Project Management skills - the ability to monitor and report on project status, budgets, schedules, and resource management
Understanding of user experience and web design best practices
Excellent communication skills (oral and written) to communicate with all stakeholders across multiple levels and disciplines, including key business partners
Ability to work in an environment where change is constant and adapt accordingly
Preferred
Bachelor's degree preferred, and/or equivalent work experience
Benefits
Meaningful Medical
Dental
Vision
Life Insurance
401K
Lifestyle Spending Account
Employer Paid Life & Disability Insurance
Flexible Time off & Holidays plus many other benefits and rewards
Company
MERGE
Merge promotes health, wealth and happiness in the world by merging storytelling with technology.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Keystone Capital
2018-12-17Series C
Leadership Team
Julie Raque
VP, Client Services Leader
B
Becky Minervino
Chief Strategy Officer
Recent News
Business Wire
2025-11-13
2025-09-17
Company data provided by crunchbase