Swire Coca-Cola, USA · 1 day ago
IT Field Support Technician
Fruitland, ID
Full-time
Onsite
Mid, Senior Level
4+ years expSwire Coca-Cola is a family-owned bottling company and one of the largest bottlers of Coca-Cola in North America. The IT Field Support Technician will assist employees with computer systems and infrastructure issues, providing world-class customer support in a fast-paced environment.
Food and BeverageFood ProcessingManufacturingSupply Chain Management
No H1B
Responsibilities
Performs routine troubleshooting and maintenance, by either phone or in person on computers, monitors, and peripherals
Assist end users with computer or infrastructure related issues such as set-up, installation, troubleshooting, repairs, maintenance, upgrades, and deployment of new equipment
Technical support and troubleshooting of Windows workstations, Office 365, Active Directory, Voice over IP (VoIP), and basic network connectivity
Additional support for wireless communication devices including, but not limited to, wireless access points, laptops, handhelds, voice pick phones, printers, and warehouse devices
Maintains a current and accurate inventory of all IT devices
Order and distribute new and recycled equipment to the users
Maintains accurate and current documentation on process, procedure, and infrastructure
Processes and prioritizes work requests and escalations in a timely and efficient manner
Qualification
Required
2 yr degree in Information Technology field preferred or equivalent experience required
4+ years' experience in IT field required
1+ years' experience in network security required
Active Directory administration knowledge required
Preferred
4 yr degree in Computer Science or related field preferred
SAP authorization, Multi-factor authentication (MFA), TCP/IP network stack, and PCI (payment card industry) experience preferred
Benefits
Health coverage (3 medical options, dental and vision)
401(k) Retirement Plan w/company match
Health Savings Accounts w/company match
FREE virtual primary care, acute care and physical therapy
FREE Employee Assistance Program
Company paid (vacation, holidays, sick time, bereavement, jury duty, maternity/parental, disability leave and volunteer time)
Discounted & free product
Tuition reimbursement
Opportunities for career advancement
Company
Swire Coca-Cola, USA
With revenues of $3 billion, Swire Coca-Cola, USA produces, sells and distributes Coca-Cola and other beverages in 13 states across the American West.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Rob Gehring
Chief Operating Officer
Trent D. Bingham
VP, HR Business Partners
Recent News
FoodProcessing.com
2025-12-12
2025-10-17
Company data provided by crunchbase