CVS Health · 20 hours ago
Client Operations - Analyst
Austin, TX
Full-time
Hybrid
Entry, Mid Level
$44K/yr - $85K/yr
2+ years expCVS Health is dedicated to building a world of health around every individual. As a Specialty Benefits Analyst, you will analyze client requests, perform specialty benefits coding, and ensure quality assurance while collaborating with various teams to deliver high-quality support to clients.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Follow policies and best practices relating to the job function by analyzing client requests, determine the best operational approach and install adjudication related drug lists in Salesforce and RxClaim/AS400
Collaborate regularly with peers to audit, review and verify drug list coding and testing while utilizing various tools
Analyze and evaluate changes related to specialty pricing and access
Meet all turnaround time and performance guarantees with excellent quality
Capable of applying logical thinking to identify process improvement opportunities
Handle requests in a timely fashion without being asked
Demonstrates ability to learn and apply increasingly complex concepts, policies, and procedures
Support team members by providing peer reviews
Qualification
Required
Microsoft Office applications
2-3 years of direct work experience with PBM knowledge
Advanced knowledge of AS400 / RxCLAIM platform, system application, and products
Advanced SalesForce.com
Time management, Organizing and prioritizing non-routine tasks
Verbal and written communication
Analysis and attention to detail
Interpersonal and collaborative skills
Prioritize work effectively and independently
Experience analyzing and executing clinical and/or non-clinical work requests
Ability to learn and apply increasingly complex concepts, policies, and procedures
Flexible in adapting to change
Customer focused
Preferred
1-2 years of related work experience
Pharmacy Technician license
Provide peer reviews
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
Hartford Business Journal
2026-02-06
The Motley Fool
2026-02-05
2026-01-25
Company data provided by crunchbase