New York State Department of Health · 15 hours ago
Project Assistant (Application Support Specialist) - 93703
West Haverstraw, NY
Full-time
Onsite
Entry, Mid Level
$91K/yr - $114K/yr
2+ years expNew York State Department of Health is seeking a Project Assistant to serve as an Application Support Specialist. The role involves managing and supporting computer programs related to sensitive hospital information and ensuring secure and efficient access management.
Health Care
No H1B
U.S. Citizen Only
Responsibilities
Administer and optimize Windows Group Policy Objects (GPO) for organizational efficiency
Provide robust support for Helen Hayes Hospital infrastructure, ensuring secure and efficient access management
Support Windows Active Directory, contributing to the security and efficiency of user and computer accounts
Assist in managing and configuring virtual environments, enhancing remote accessibility and performance
Deploy and maintain application deployment tools, ensuring seamless software distribution and updates
Monitor IT infrastructure using advanced tools, proactively addressing, and resolving any issues
Work closely with various teams to troubleshoot and resolve complex technical problems
Document system configurations, changes, and processes for effective knowledge management
Participate in an on-call rotation to provide round-the-clock support for critical IT systems and infrastructure
Stay updated with the latest technologies and best practices in systems engineering and infrastructure management
Qualification
Required
A bachelor's or higher level degree in any field including or supplemented by 15 semester credit hours in computer science AND two years of experience in the following computer related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design, and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing
A bachelor's or higher-level degree in any field AND three years of experience in computer related areas as described in #1 above
An associate's degree with 15 semester credit hours in a computer science field AND four years of experience in computer related areas as described in #1 above
Five years of experience in computer related areas as described in #1 above
Preferred
5 years of experience in desktop support in a networked environment
Excellent knowledge of network architecture and terminology
Experience in installing, using, maintaining, and providing customer support using workstation tools, including office automation tools, email, and remote-control software
Operational knowledge of telecom systems including Private Branch Exchange (PBX) systems
2 years of experience in virtual infrastructure including Nutanix, VMware, Citrix, Hyper-V
Excellent interpersonal skills, including written and oral communications. Must be able to work with both technical and non-technical personnel
Electronic Medical Records (EMR) system experience installing, using, maintaining, and providing user support
Excellent organizational skills
Benefits
Holiday & Paid Time Off
Public Service Loan Forgiveness (PSLF)
Pension from New York State Employees’ Retirement System
Shift & Geographic pay differentials
Affordable Health Care options
Family dental and vision benefits at no additional cost
NYS Deferred Compensation plan
Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
And many more...
Company
New York State Department of Health
To protect, improve and promote the health, productivity and well-being of all New Yorkers.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Amy Gildemeister
Associate Director of Nutrition Policy and Partnership
Lindsay Redmond
Administrative Assistant to Medicaid CFO
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