LendingClub · 5 hours ago
Sr Product Operations Manager
San Francisco, CA
Full-time
Hybrid
Senior Level
$176K/yr - $205K/yr
6+ years expLendingClub is the leading digital marketplace bank in the U.S., committed to helping members secure loans and achieve financial goals. The Sr Product Operations Manager will own and evolve the Product Operating System, enabling the product organization to operate at scale and deliver customer outcomes efficiently.
Consumer LendingCreditFinanceFinancial ServicesFinTechLendingPeer to PeerPersonal Finance
Responsibilities
Own and maintain the end-to-end Product Development Lifecycle, from discovery through delivery to post-launch learning
Establish cross-functional expectations for how Product, Engineering, Design, and Research collaborate at each stage
Ensure team balances rigor with speed, enabling teams without creating bureaucracy
Continuously improve based on feedback from Product Managers, Product Delivery Managers, and portfolio leaders
Curate and maintain a library of clear, consistent and easy to adopt templates that accelerate product work: BRDs, PRDs, discovery briefs, roadmap views, launch checklists, decision records, retrospective frameworks
Administer, optimize, and integrate the product toolchain: roadmapping platforms, delivery tracking systems, dashboards, analytics tools, research repositories
Organize and maintain a “single source of truth” for Product documentation in Confluence
Design and maintain portfolio-level dashboards that provide clear visibility into initiative status, progress toward outcomes, risks, and dependencies
Build standardized reporting frameworks for roadmap commitments, experiment results, and business outcome evaluation
Ensure leadership has consistent, reliable insights about product progress prioritizing asynchronous means
Establish and maintain Product operating rhythms, in partnership with Technology Strategy and Operations: quarterly planning, portfolio health reviews, launch readiness processes, retrospectives
Partner with Product Delivery Managers to ensure consistent adoption of standards and rituals
Partner with Analytics to ensure Product teams have access to clean, consistent product performance data
Surface insights on Product organization effectiveness: cycle time, learning velocity, delivery predictability, meeting load
Create playbooks and guides for common Product workflows: running discovery, coordinating launches, managing dependencies, tracking delivery
Measure process effectiveness and continuously improve based on data and team input
Serve as "product ops consultant" to portfolios: help teams adopt best practices, troubleshoot blockers, optimize workflows
Qualification
Required
6+ years in product operations, product management, or related operational roles in product organizations
Bachelor's degree in a related field; or equivalent work experience
Experience building and scaling operational systems, processes, and tools for product teams
Strong understanding of modern product operating models for empowered product teams, using continuous discovery, with outcome orientation
Experience working in B2C fintech or other fast-paced, growth-focused product environments
Strong familiarity with product tooling: Jira, Confluence, roadmapping platforms (Productboard, Airtable, etc.), analytics tools (Heap, Amplitude), dashboard/BI systems (Tableau)
Ability to evaluate tools, make pragmatic selections, and drive adoption
Experience building dashboards and automated reporting systems
Strong written communication: can create clear, concise templates, playbooks, and documentation
Excellent stakeholder management: builds trust with Product leaders, PMs, and cross-functional partners
Benefits
Medical, dental and vision plans for employees and their families
401(k) match
Health and wellness programs
Flexible time off policies for salaried employees
Up to 16 weeks paid parental leave
Company
LendingClub
Since our founding in 2007, we have transformed the banking industry by bringing a traditional credit product - the installment loan - online and we’ve been on the fast track ever since.
1001-5000 employees
H1B Sponsorship
LendingClub has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2022 (26)
2021 (19)
2020 (106)
Funding
Current Stage
Public CompanyTotal Funding
$392.23MKey Investors
CapitalG,Foundation CapitalKleiner PerkinsThomvest Ventures,Union Square Ventures
2017-04-09Post Ipo Equity
2014-12-11IPO
2014-08-22Series Unknown
Leadership Team
Scott Sanborn
CEO
Drew LaBenne
Chief Financial Officer
Recent News
p2p-banking.com
2025-12-24
Company data provided by crunchbase