Southwestern Community College · 21 hours ago
PC and Network Support Technician
Sylva, NC
Full-time
Onsite
Entry Level
$33K/yr - $38K/yr
1+ years expSouthwestern Community College is seeking a PC and Network Support Technician to maintain and support their Information Systems across various architectures. The role involves assisting with the maintenance of computer hardware and software, printers, telephones, and network hardware, as well as providing technical support to users.
Higher Education
Responsibilities
Maintain computer network infrastructures including meeting spaces with Google Chromebox for Meetings and related audio/visual components
Maintain classroom, lab, and office equipment including computers, printers, and AV equipment
Maintain and support lab images including configurations and software updates for all workstations utilizing the Quest KACE system
Assist with the physical and virtualized academic computing environment
Regularly visit other college campuses and centers to maintain lab and office equipment
Assist as needed with the management and maintenance of the college telephone system including desktop telephones, voicemail system, auto attendant, and voicemail
Assist as needed with emergency/critical incident telephone software and functionality
Assist with the installation and maintenance of college security systems including electronic door controls and security cameras
Assist the college’s Network and Infrastructure Manager with the maintenance and installation of network equipment including lab and office switches, wireless equipment, etc
Pull network cable and terminate for use within the college infrastructure. (Cat5/6, Fiber, etc.)
Assist with audio and video support for public and college events which on occasion may require after hours and weekend support
Assist users with individual technical support including the use of PC’s, software, portable devices, etc
Assist with the procurement and implementation of technology hardware
Coordinate the installation of classroom technologies and perform training for faculty
Qualification
Required
A.A.S., CIS, CET, EET or IT-related program of study
One year of IT related experience required
Background in computer support, printers, mobile devices, audio/visual components, Information Systems/Telecommunication mediums and copper cabling systems
Valid NC Driver's license is required
Climbing ladders, lifting up to 30lbs
PC's Printers, Mobile Devices, Fluke Onetouch Series II, various OS's including Windows 10, MacOS, Xen Desktop, VMware, Active Directory
Company
Southwestern Community College
Southwestern Community College was established in Sylva on Dec.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase