Public Partnerships | PPL · 12 hours ago
UAT Operations Specialist 3
United States
Full-time
Remote
Mid Level
$21/hr - $28/hr
4+ years expPublic Partnerships LLC is the nation’s largest and most experienced Financial Management Service provider, supporting individuals with disabilities and aging adults. The Operations UAT Analyst is responsible for coordinating User Acceptance Testing activities, ensuring operational workflows and system functionalities are accurate before production release.
Bookkeeping and PayrollFinancial ServicesHuman ResourcesPaymentsStaffing Agency
Responsibilities
Lead and coordinate the full UAT lifecycle including planning, test case creation, scripting, execution, defect tracking, and reporting
Write and maintain detailed test scripts aligned to user stories, business requirements, regulatory needs, and operational workflows
Organize and facilitate real-user review sessions to validate functionality, workflows, and system readiness prior to production release
Validate Enrollment, Registration, Eligibility, Authorization, Payroll processing, file transfers, deductions, and payment functionality within testing and staging environments
Serve as the subject matter expert liaison between Operations, Customer Experience, and technical teams to resolve system gaps and workflow issues
Ensure all operational processes and system integrations adhere to company and client protocols across interdependent applications
Use advanced Excel and data analysis techniques to research UAT issues, identify root causes, and recommend solutions under tight timelines
Conduct quantitative and qualitative analysis on UAT results to drive process improvement and system optimization
Maintain timely, professional communication with providers and stakeholders regarding UAT status, blockers, and resolutions
Qualification
Required
Bachelor's degree OR Minimum of 4 years of experience with self-directed services, data analysis, enrollment services, or customer service
Motivated self-starter possessing intellectual curiosity and desire for process-improvement
Ability to think critically about issues, to find solutions in limited time frames required
Exceptional analytical and data analysis skills with strong attention to detail required
Solid organizational and time management skills
Exceptional Excel skills (pivot tables, filtering, lookup functions, and if statements) required
Strong 'team player' who can work in a fast-paced project environment
High attention to detail and strong team attitude
Strong critical thinking and problem-solving skills
Exceptional written and oral communication skills
Proficient in Microsoft Office applications, including Word, PowerPoint, Excel
Proficient with Azure
Excellent organizational skills with an attention to detail
Understanding of intersystem dependencies around primary applications
Company
Public Partnerships | PPL
PPL is the leading service provider for self-directed care programs.
1001-5000 employees
H1B Sponsorship
Public Partnerships | PPL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (8)
2022 (5)
Funding
Current Stage
Late StageLeadership Team
Deralie Mooney
Tax Manager, Public Partnerships, LLC
Mckenzie Crews
Public Partnership
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