CoverMyMeds · 2 hours ago
User Experience Researcher
United States
Full-time
Remote
Mid, Senior Level
$108K/yr - $181K/yr
4+ years expCoverMyMeds is a leading healthcare technology company dedicated to helping patients access the medications they need to live healthier lives. As a UX Researcher, you will use various research methods to guide product decisions and collaborate with cross-functional teams to enhance the patient and provider experience.
Health CareInformation TechnologySoftware
Responsibilities
Conduct qualitative and quantitative research to inform product strategy, discovery, and design decisions
Partner with cross-functional teams to identify experience opportunities and test product hypotheses
Utilize research methods such as surveys, experiments, data analysis, and moderated/unmoderated studies
Lead and facilitate ideation workshops to support collaborative problem‑solving
Present insights and recommendations through clear, compelling storytelling
Contribute to long-term research and UX strategy, ensuring scalable patterns and best practices
Continuously iterate on concepts to build deep expertise in user behaviors and needs
Advocate for UX maturity within your product team and the broader organization
Qualification
Required
Degree or equivalent experience and typically requires 4+ years of relevant experience
4+ years of UX Research experience with digital products
Proficiency in qualitative and quantitative research methods (e.g., interviews, surveys, experiments, data analysis)
Proficiency in long term research method (site visit, journaling, discovery)
Ability to independently choose appropriate research methodologies based on goals and constraints
Strong communication skills to execute research activities and engage/influence stakeholders
Experience collaborating in cross-functional product teams within a complex business environment
Understanding of the design process from discovery through evaluation
Preferred
Familiarity with product and research tools such as Miro, FigJam, Lucidchart, UserTesting, User Interviews, or Qualtrics
Comfort with product analytics tools and behavioral analysis
Experience in healthcare or specialty medication workflows
Experience working in a highly regulated field or industry
Benefits
Competitive compensation package
Annual bonus
Long-term incentive opportunities
Company
CoverMyMeds
CoverMyMeds is a healthcare tech platform helping doctors and pharmacists complete PA and insurance coverage determination forms for drugs.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$5.06MKey Investors
SaaS Capital
2017-01-25Acquired
2014-11-05Private Equity
2013-08-28Debt Financing· $4M
Leadership Team
Sam Rajan
Principal & Co-Founder
Scott Rybak
SVP, Business Development
Recent News
Seattle TechFlash
2025-06-11
Company data provided by crunchbase