Fleet Feet · 5 hours ago
Retail Training Manager
Carrboro, NC
Full-time
Onsite
Senior Level
5+ years expFleet Feet is a company focused on retail education and training strategies. The Retail Training Manager will lead retail education initiatives, focusing on the development of store-level trainers and the overall growth of brand leaders.
Retail
Responsibilities
Drive brand-wide sales metrics by focusing on education for store-level retail trainers/managers
Maintain and grow a network of Retail Experience Managers across the brand
Create newsletters highlighting new resources and training focuses monthly
Facilitate calls that enable Retail Experience Managers to collaborate monthly
Plan and execute the annual Retail Experience Summit
Monitor performance of Retail Experience Managers to identify opportunities
Provide support to individual Retail Experience Managers as needed
Present training classes at regional trainings and annual conference as needed
Support the training of individuals in our Operating Partner Development Program as needed
Lead training sessions for new Franchisees as needed
Create and maintain written guides through our company’s intranet
Create and maintain video training content through our Learning Management System, Fleet Feet University
Partner with other departments to support all aspects of sales and service training
Additional retail experience initiatives may be assigned as business needs evolve
Qualification
Required
Minimum of five years of experience as a retail trainer or similar role
Ability to travel periodically, at times up to 25%
Strong presentation skills and comfortable speaking in front of large audiences
Experience with Microsoft Word, Excel, PowerPoint, and retail POS systems
Excellent communication (both verbal and written), collaboration, and facilitation skills
Passionate, positive, self-motivated, and detail-oriented
Collaborative and customer-centric
Preferred
Retail store management experience
Run specialty industry experience
Company
Fleet Feet
At Fleet Feet we believe that running has the power to change everything, and we work hard every day to bring this vision to life.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Joey Pointer
President and CEO; Member of Board of Directors
Roger Willis
Interim Chief Financial Officer
Company data provided by crunchbase