Brown & Brown · 1 day ago
Service Team Technical Assistant
Charlotte, NC, USA
Full-time
Hybrid
New Grad, Entry LevelBrown & Brown is a company that values meritocracy and customer commitment. They are seeking a Service Team Technical Assistant to provide administrative support across various departments and assist in underwriting and sales tasks.
Insurance
Responsibilities
Provides administrative support to all departments. Maintains spreadsheets for items such as employee directory, carrier commission changes, and employee license compliance
Directs incoming calls or voicemails to appropriate party
Receives all mail and packages. Scans and distributes all incoming mail
Reviews and forwards all incoming checks to lockbox or return to sender
Reviews and creates tasks for items received in general email boxes
Processes policies, endorsements, audits, notices and other tasks for all Underwriting/Sales Teams. Receives and processes all urgent or missing policy and endorsement requests
Provides reports for policy renewals, invoice checklists and others as needed. Assists Underwriting/Sales teams with issuing non-renewals/conditional renewals as warranted by carrier guidelines
Assists with internal self audits to ensure compliance with states, carriers and Brown & Brown
Performs additional duties as assigned by Profit Center and Service Team Leaders
Qualification
Required
Must acquire state property and casualty agent licenses within 90 days of hire date
Minimum education required: High School diploma
Proficient with MS Office Suite
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
Founded in 1939
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
Recent News
2025-10-07
The Motley Fool
2025-10-06
2025-10-02
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