The Christ Hospital Health Network · 8 hours ago
Telecommunications Operator - IT Infrastructure - Main - Part-Time - Evening
Cincinnati, OH
Full-time, Part-time
Onsite
Entry Level
1+ years expThe Christ Hospital Health Network is seeking a Telecommunications Operator responsible for managing incoming calls to the main hospital switchboard. The role involves routing calls, providing patient information, and maintaining communication systems with a focus on excellent customer service.
Health CareHospitalMedical
Responsibilities
Call Routing
Answer and route all incoming calls that come into the main switchboard. This includes patient information, paging, directory assistance & emergency calls
Appropriately process outgoing calls including long distance, international and conference calls
Maintain daily hospital updates and notices to provide accurate call information and to route calls appropriately
Monitoring
Medical & non-medical lines and perform timely notifications
Clinical Alerts
PO&M system (i.e. fire, oxygen, Welcome screen, generator)
Security systems (i.e. panic, cameras)
Disaster & weather as part of emergency preparedness
Pager Service
Perform paging, on call and directory duties per process
Provide programming and testing of pagers for customers
Exchange pagers when defective
Monitor and maintain pager inventory for both in-house and long-range
Document daily changes to on-call schedules
Other duties as assigned
Qualification
Required
Minimum High School Diploma or equivalent (GED) required
1 year experience operating a multi-line phone and related equipment required
Ability to remain calm under pressure and when handling request for emergency care
Strong organizational skills with attention to detail
Strong verbal and written communication skills
Basic computer skills
Strong customer service skills
Ability to multi-task
Preferred
Two or more years of strong customer service experience in a health care setting preferred
AMCOM experience preferred
Company
The Christ Hospital Health Network
The Christ Hospital Health Network is a healthcare system that provides intensive care, wellness and speciality services.
5001-10000 employees
H1B Sponsorship
The Christ Hospital Health Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Jenny Collopy
Vice President, Chief Marketing and Communications Officer
Recent News
The Christ Hospital Health Network
2025-10-14
2025-09-17
Seattle TechFlash
2025-09-17
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