Mains'l Services · 1 day ago
Supported Living Services (SLS) Program Manager
Chico, CA
Full-time
Onsite
Mid Level
$23/hr - $26/hrMains'l Services is seeking a Supported Living Services (SLS) Program Manager who will be responsible for training, coaching, and mentoring staff in supporting adults with various abilities. The role involves managing two 24-hour residential homes and leading a team of Direct Support Professionals to ensure quality service delivery and support for individuals in their daily lives.
FamilyFinanceFinancial ServicesHealth CareMedical
Responsibilities
Directly manage a caseload of services in two 24-hour residential homes
Role model extraordinary service delivery and decision-making guided by vision, mission, values, and best practices
Support people using services to live lives that are meaningful to them
Implementing strategic plans, completing work plans and action steps
Provide leadership, coaching, and mentoring to the Support Coordinators (SC) and Direct Support Professionals (DSP) in departments managed
Prepare, share, and store annual paperwork as required by licensing rules and regulations, or other applicable laws, and timelines, and store according to Mains’l practices
Provide onsite training and support during day-to-day operations
Respond and act in crises when staff needs support
Provide on-call support in accordance with the agreed schedule to all houses in the region
Collaborate with other managers, supervisors, admin, and HR
Communicate with stakeholders including family members, conservators, and Support Coordinators at FNRC
Complete attendance records for billing, approve timecards and maintain house schedules
Qualification
Required
On-call for one week, every 3-5 weeks on a scheduled rotation between the hours of 6 pm and 8 am
Directly manage a caseload of services in two 24-hour residential homes
Role model extraordinary service delivery and decision-making guided by vision, mission, values, and best practices
Support people using services to live lives that are meaningful to them
Implementing strategic plans, completing work plans and action steps
Provide leadership, coaching, and mentoring to the Support Coordinators (SC) and Direct Support Professionals (DSP) in departments managed
Prepare, share, and store annual paperwork as required by licensing rules and regulations, or other applicable laws, and timelines, and store according to Mains'l practices
Provide onsite training and support during day-to-day operations
Respond and act in crises when staff needs support
Provide on-call support in accordance with the agreed schedule to all houses in the region
Collaborate with other managers, supervisors, admin, and HR
Communicate with stakeholders including family members, conservators, and Support Coordinators at FNRC
Complete attendance records for billing, approve timecards and maintain house schedules
Organizational skills to manage rapidly changing schedules with crew members
Critical thinking and quick problem-solving skills
Ability to prioritize what is most important while multitasking
Enthusiastic in coaching new skills to staff with limited experience
Excellent communication skills including both oral and written (report writing)
Experience working with people with disabilities
Ability to work independently with limited instruction
Previous caregiving experience is required
Ability to pass a background check through the Department of Justice (DOJ) and FBI check if applicable
Valid Drivers' license required
Safe and reliable transportation with a valid driver's license and auto insurance
Ability to pass a driving record check, if applicable
TB (Tuberculosis) Skin Test
Physical, if applicable
Preferred
Previous managerial experience preferred
Benefits
Paid time off
Paid sick time
Paid holidays
Health, dental, life and vision insurance
401k
Paid funeral leave
Parental leave
2 weeks of paid jury leave
Education assistance (tuition reimbursement)
Company
Mains'l Services
Mains'l Services supports specially challenged people by rendering financial management, mental and behavioral health services.
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Zaspel
Chief Operating Officer
Company data provided by crunchbase