Compunnel Inc. · 4 hours ago
Patient Care Coordinator-- .DC5725294
Los Angeles, CA
Contract
Onsite
Senior Level
$22/hr - $28/hr
5+ years expCompunnel Inc. is seeking a Support Coordinator III, a senior administrative role responsible for ensuring smooth day-to-day operations in a busy ambulatory clinic. This role emphasizes patient-centered customer service, efficient scheduling, and coordination of care while supporting quality improvement initiatives within the clinic.
Information Technology & Services
Hiring Manager
Chelfea De Souza
Responsibilities
Enter patient and referral information accurately and thoroughly in electronic systems
Process new referrals, gather necessary documentation, and coordinate with physicians and care teams
Schedule patient visits, surgeries, labs, and procedures; coordinate diagnostic testing and pre-authorization
Respond to inquiries, emails, and voicemails promptly and professionally
Greet and assist patients and caregivers, conducting benefit verification and financial risk assessments
Resolve complex customer service issues and provide support to less experienced staff
Uphold HIPAA and clinic policies to protect patient confidentiality
Act as liaison between clinic, patients, physicians, and hospital departments
Onboard and train new hires and assist with quality assurance, data collection, and process improvement initiatives
Qualification
Required
High school diploma or equivalent
Proven excellence in customer service, patient scheduling, and referral processing
Experience in hospital or medical office insurance billing, registration, or admitting
Demonstrated knowledge of medical terminology
Computer proficiency: Microsoft Outlook, word processing, and navigation of hospital scheduling/registration systems (GE Centricity, Cerner, PBAR preferred)
Outstanding communication skills; fluent in reading, writing, and speaking English
Strong organizational skills, flexibility, and ability to work both independently and in a collaborative, fast-paced environment
In-depth understanding of major medical insurance plans and government health programs
Fire Life Safety Training (LA City); must be obtained within 30 days of hire if not already certified (LA City only)
Preferred
Bachelor's degree in a related field
5-7 years' experience in administrative or customer service roles in a medical office, preferably ambulatory care
Certification: Certified Medical Assistant (CMA), Medical Billing and Coding Certificate
Bilingual language skills (Mandarin, Cantonese, or Spanish)
Company
Compunnel Inc.
Compunnel Inc. is where AI-native solutions meet human ingenuity, helping enterprises reimagine talent, technology, and growth.
5001-10000 employees
H1B Sponsorship
Compunnel Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2276)
2024 (1682)
2023 (1992)
2022 (2366)
2021 (2223)
2020 (2220)
Funding
Current Stage
Late StageLeadership Team
Andy Gaur
Founder, Chairman & CEO
Karthik Natarajan
Executive VP & CTO
Company data provided by crunchbase