Charlotte Community Health Clinic · 23 hours ago
Care Management Supervisor
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
3+ years expCharlotte Community Health Clinic is a Federally Qualified Health Center that provides high-quality medical, dental, and behavioral health services. They are seeking a Care Management Supervisor to oversee daily operations of the care management team, ensuring high-quality, patient-centered care and adherence to organizational policies and practices.
CommunitiesDentalHealth CareMedicalNon Profit
Responsibilities
Ensures patients receive appropriate mental health and specialty healthcare services by overseeing the coordination of referrals, assessments, and follow-ups
Oversees/Monitors the billing and coding requirements for Care Management and Care Coordination services with PHPs, to ensure appropriate reimbursement
Plans, organizes, directs, and leads the development of chronic disease program protocols and standards of care
Establishes objectives and evaluative or operational criteria for units managed
Directs or conducts recruitment, hiring, and training of personnel
Ensures the delivery of high-risk care management, chronic care management, Medicare Care Management, and Medicaid care management
Oversees patient compliance, including developing education, training for optimizing call outcomes and driving Physician ordered Care Plan
Consults with medical, business, and community groups to respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs
Qualification
Required
Registered Nurse (RN) in the state of North Carolina
Minimum 3-5 years of experience in care/case management, care coordination, or related field
Strong leadership and management skills
Knowledge of primary care nursing and care management, mental health disorders and treatments, and care coordination models
Excellent communication and interpersonal skills to engage with patients, families, and healthcare professionals
Familiarity with electronic health records (EHR) and case management software
Ability to manage multiple priorities in a fast-paced environment
Understanding of HIPAA regulations and patient confidentiality laws
Must be knowledgeable of the concept of Integrated Health Services with a strong focus on primary care
Proficient with Microsoft Suite (Word, Excel, PowerPoint, etc.)
Preferred
At least 2 years of supervisory or managerial experience in a healthcare setting are strongly preferred
Other coursework in Social Work, Psychology, Public Health, or a related field is desirable
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Short Term & Long Term Disability
Life Insurance
401K Retirement Plan w/ discretionary match
Paid Time Off (PTO)
Holiday Pay
Employee Assistance Program (EAP)
Company
Charlotte Community Health Clinic
Charlotte Community Health Clinic provides dental, behavioral, and medical care services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Carolyn Allison, MPH
CEO
Company data provided by crunchbase