The Michaels Organization · 18 hours ago
Quality Control Technician
Tampa, FL
Full-time
Onsite
Senior Level
$28/hr - $30/hr
5+ years expThe Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. The Quality Control Technician supports the mission to provide safe, high-quality homes for service members and their families by inspecting and verifying maintenance and construction work across the community.
Real Estate
Responsibilities
Review and follow up on Life, Health, and Safety (LHS) categorized work orders in the Property Management System to confirm completion, accuracy, and documentation
Partner with Customer Service Representatives and Facility Operations Manager to ensure LHS and Emergency/Urgent work orders are updated daily with accurate notes, photos, and status updates
Conduct field inspections of completed maintenance work performed by in-house technicians, vendors, and contractors to verify compliance with Michaels’ quality and safety standards
Inspect and evaluate contractor and subcontractor work, including construction and renovation projects, ensuring workmanship meets industry benchmarks and manufacturer specifications
Upload inspection photos, notes, and completion verification directly into the Property Management System to maintain accurate, real-time records
Identify deficiencies or incomplete work and report to the Facilities Director for immediate correction, following up until issues are fully resolved
Assist in coordinating and inspecting specialized work order classifications (e.g., moisture, structural, HVAC-related repairs) as assigned
Participate in Change of Occupancy Maintenance (COM) inspections and collaborate with the Turns Department on quality control standards
Maintain consistent communication with residents, maintenance personnel, and contractors while ensuring professionalism and adherence to Michaels’ standards of service
Continually evaluate the QA/QC framework to identify and implement improvements. This should be periodically discussed and reviewed with the Facility Director
Participate in a sample of Preventative Maintenance inspections to ensure Maintenance Technicians are completing the inspections per company policy and standards. Review a sample of these inspections to ensure that follow up work orders are being generated in the property management software system
Support other quality control and facility initiatives as assigned
Qualification
Required
Minimum of 5 years of progressively responsible experience in residential construction, facility maintenance, or property management, with at least 2 years in a quality assurance or inspection-focused role
Advanced knowledge of at least one building trade (electrical, plumbing, HVAC, or carpentry) and working understanding of structural, mechanical, and environmental systems
Ability to read and interpret construction drawings, specifications, and manufacturer guidelines
Proven track record conducting detailed quality control inspections on maintenance, renovation, and construction work
High school diploma or GED required; technical certification or vocational training in construction, facilities management, or a skilled trade is required
Relevant trade licenses or certifications (EPA Section 608, OSHA 10/30, journeyman license, etc.) is required
Strong computer proficiency, including Yardi, RealPage, or similar property management and work-order systems; ability to generate and analyze inspection reports and service metrics
Excellent written and verbal communication skills with demonstrated ability to document findings clearly, present results to management, and coordinate timely corrective action with internal teams and contractors
Ability to coach and mentor maintenance personnel, set expectations for workmanship, and promote a culture of accountability and continuous improvement across facilities operations
Commitment to resident satisfaction and professionalism, with the ability to communicate effectively with military residents, housing office representatives, and contractor partners
Valid state-issued driver's license with a safe driving record
Travel: Up to 10% travel may be required to support inspections or training at other installations
Benefits
Medical
Dental
Vision
Prescription
Generous paid time off
A 401 (k) plan with a company match
Michaels Employee Scholarship Program
Company
The Michaels Organization
The Michaels Organization is a family of companies dedicated to excellence in affordable, mixed-finance, student and military housing.
1001-5000 employees
H1B Sponsorship
The Michaels Organization has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
Funding
Current Stage
Late StageTotal Funding
$4MKey Investors
Virginia Department of Housing and Community Development
2023-08-24Grant· $4M
Leadership Team
Sharon Har
Vice President of Development
Kimberlee Schreiber
President
Recent News
Company data provided by crunchbase