Family Health Centers of San Diego · 3 days ago
Supervisor, Enhanced Care Management
SD Metro Area
Full-time
Onsite
Mid Level
$69K/yr - $80K/yr
3+ years expFamily Health Centers of San Diego (FHCSD) is dedicated to providing affordable, high-quality healthcare to underserved populations. The Supervisor of Enhanced Care Management is responsible for building positive relationships, coaching staff, and ensuring compliance with program requirements while managing cases and collaborating with community partners.
Health CareHealth DiagnosticsMedical
Responsibilities
Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce
Coaches and counsels staff and administers appropriate disciplinary action in a timely manner
Collaborates with internal and external customers, including FHCSD service staff and other service providers, for the purpose of improving quality of care and flow
Gathers, enters and analyzes data on programs, creating relevant and usable reports on program data and metrics. Consolidates data and produces relevant, meaningful, timely reports
Identifies, builds, and maintains relationships with community partners, identifying opportunities for new community sites and community partners
Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured
Performs other duties as assigned
Provides oversight of cases, reviewing and auditing case files, sitting in on appointments, and providing prompt and actionable feedback to subordinates. Manages walk-in patients, referrals, program education, and conducts one-on-one service recovery. May have a small case load of high-need clients or provide one-on-one services with clients
Provides support to Program Manager, assisting with daily operations, managing staffing schedules, calendaring, and liaising with community partners, especially in regards to staffing community events and sites
Provides/ensures staff receive all new hire and annual trainings on time
Tracks deliverables for assigned program(s) on a regular basis, ensuring compliance with grant and departmental requirements
Qualification
Required
3 years of work experience providing human services to high risk, medically underserved, or relevant community health populations required
Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field required
Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements
For the AOD Services Department (159) Only: Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training required
For the AOD Services Department (159) Only: Valid certification from a California State Substance Use Disorders (SUD) Services certifying agency required
Traveling between sites and other locations is occasionally required. Must have a valid California driver's license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency
Preferred
Master's degree in relevant field preferred
Benefits
Competitive Salary with Excellent Benefits
Retirement Plan with Employer Match
Paid Time Off, Extended Sick Leave and Paid Holidays
Medical/Dental/Vision/FSA/Life Insurance
Employee Discounts and Wellness Programs
Company
Family Health Centers of San Diego
Family Health Centers of San Diego is a center that provides medical and healthcare services in multiple areas.
1001-5000 employees
H1B Sponsorship
Family Health Centers of San Diego has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (2)
2022 (7)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Health Resources and Services AdministrationCDA Foundation
2024-11-22Grant· $1M
2024-03-18Grant
Leadership Team
Das Vakamudi, PMP, SCPM
Chief Technology Officer
Laura Alvarado
Parent Partner-Program Support Partner
Recent News
2025-11-14
Company data provided by crunchbase