Ledcor · 16 hours ago
Field Operations Technician
Baltimore, MD
Full-time
Onsite
Senior Level
5+ years expLedcor is a leader in telecommunications network construction and maintenance, and they are seeking a skilled Field Operations Technician. The role involves performing installation, repair, configuration, and testing of telecommunications services while providing exceptional customer service and adhering to safety protocols.
Construction
No H1B
Responsibilities
To provide an elite customer service experience to all
Ability to de-escalate customer concerns in a professional manner
Working on-site at customer locations to perform installation and repair of internet, copper and fiber cabling, rack mounted routers, and demarcation extensions
To identify, analyze, and provide solutions to technical issues such as install cable runs, swap out cards, install data circuits for internet connections
To maintain and adhere to Ledcor’s safety program with the use of all vehicles, tools, and equipment
Qualification
Required
Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling
A positive, 'can-do' attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity
Strong knowledge of Microsoft Office suite
Experience working in the field independently and thriving in a dynamic environment
Clear and efficient verbal and written communication skills
Preferred
Degree or diploma from a technical college would be preferred
Benefits
Competitive total rewards package
Opportunities to develop your skills and knowledge
Company
Ledcor
Ledcor is a diversified construction company, made up of teams of people who are proven in their industries.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Lofaro
Chief Legal Officer
Recent News
2024-02-18
2024-02-18
Company data provided by crunchbase