RingCentral · 1 day ago
Senior Voice Engineer
Denver, CO
Full-time
Onsite
Mid, Senior Level
$122K/yr - $174K/yr
5+ years expRingCentral is a leading provider of business cloud communications and contact center solutions. They are seeking a Senior Voice Engineer to join their Telco Operations & Engineering team, responsible for expanding and supporting their global telephony network and providing architectural solutions for VoIP applications.
Cloud ComputingCollaborationEnterprise SoftwareMeeting SoftwareSaaSVoIP
Responsibilities
Perform design & architecture modeling for the RingCentral global carrier network
Provide top tier support for Operations teams
Evaluate 3rd party products and tools relating to VoIP, Voice and Video
Perform testing and validation within various labs of new VoIP applications and call flows
Create documentation and provide training within standard operations, maintenance, repairs or upgrades of VOIP infrastructure
Install relevant Ribbon/Sonus VoIP hardware and equipment as needed
Ability to work in an organized manner and manage/present your own projects
Participate in rotating on-call schedule
Qualification
Required
Deep experience with implementing, managing, and maintaining TDM/SIP call processing platforms including voice gateways, session border controllers, SS7 gateways and routing servers (Sonus/Ribbon experience is essential)
Good understanding of and experience with debugging VoIP call processing applications
Experience with SIP (Session Initiation Protocol), RTP/RTCP/SRTP, Linux platforms, VoIP, and shell scripting a plus
Bachelor of Science degree or foreign academic equivalent degree in Computer Science, Electrical Engineering, Telecommunications or related field plus 5 to 7 years of relevant, progressive experience. Within the foregoing parameters, any suitable combination of education, training & experience is acceptable. Prior roles as Sr VoIP Engineer, Sr. Voice Engineer and project experience are very helpful
Strong familiarity with contact center applications and VoIP application servers
Familiarity with Big Data tools such as Elasticsearch and Kibana or similar
Strong programming and scripting experience and good understanding of network OSI layers a plus
Flexibility to work with remote teams in different time zones as needed
Self-motivated individual capable of working in a dynamic environment
Detailed and results oriented; skilled at both planning and hands-on execution
Benefits
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
Company
RingCentral
RingCentral is a provider of enterprise cloud communications and collaboration solutions.
5001-10000 employees
H1B Sponsorship
RingCentral has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (63)
2024 (53)
2023 (55)
2022 (76)
2021 (80)
2020 (58)
Funding
Current Stage
Public CompanyTotal Funding
$1.69BKey Investors
Bank of America,JP MorganSylebra CapitalAkkadian Ventures
2025-09-12Post Ipo Debt· $1.24B
2023-08-09Post Ipo Debt· $400M
2023-05-25Post Ipo Equity
Leadership Team
Vlad Shmunis
Founder, CEO, Chairman
Vlad Vendrow
CTO
Recent News
2026-02-04
Company data provided by crunchbase