City of Gainesville · 1 hour ago
Systems Engineer
Gainesville, FL
Full-time
Hybrid
Mid Level
$76K/yr - $128K/yr
4+ years expThe City of Gainesville is committed to community improvement and is seeking a Systems Engineer to support their IT infrastructure. This role involves advanced technical work in system administration, cloud infrastructure, and data center operations, ensuring optimal performance and security of systems.
Government Administration
Responsibilities
Data Center Management
Design, implement, administer, and monitor the efficient operation of multiple small data center facilities across the city and a long-distance remote data center facility, including data center floor space, rack space, power distribution systems, uninterruptible power supply (UPS) systems, cooling and HVAC systems, environmental monitoring and alarms, fire suppression and containment systems, physical security and access control systems, and cable management in conformance with established practices for an auditable enterprise-level IT environment
Coordinate and work effectively with vendors and contractors to maintain, troubleshoot, and upgrade data center infrastructure, including UPS systems, cooling systems, power distribution units (PDUs), environmental monitoring systems, fire suppression systems, and physical security systems
Conduct or participate in regular data center assessments, disaster prevention planning, safety inspections, and disaster response training to ensure operational continuity across all facility locations
Monitor and maintain optimal data center environmental conditions, including temperature, humidity, airflow, and power consumption; respond to environmental alarms and incidents in a timely manner
Implement, configure, administer, monitor, and troubleshoot cloud infrastructure across public cloud platforms (Azure, AWS, GCP) including compute, storage, identity, and management services; work effectively with Managed Service Providers (MSPs) to support the organization's cloud-first strategy in conformance with established practices for an auditable enterprise-level IT environment for such activities as change management, preventative maintenance, and access control
Implement and maintain Infrastructure as Code (IaC) solutions using tools such as Terraform, ARM templates, or CloudFormation to ensure consistent, repeatable deployments and configuration management
Implement, configure, administer, monitor, and troubleshoot a complex enterprise-level hybrid cloud and on-premise physical and virtual server environment consisting of hardware, operating systems (Windows Server, Linux), hypervisors (Hyper-V, VMware, Azure Virtual Desktop), and back-office/middleware applications in multiple tiers from development to production in conformance with established practices for an auditable enterprise-level IT environment for such activities as change management, preventative maintenance, and access control
Manage server lifecycle, including capacity planning, performance monitoring, patch management, and decommissioning activities
Implement, configure, administer, and monitor identity and access management solutions, including Active Directory, Azure Active Directory (Entra ID), group policies, federation services, and single sign-on (SSO) solutions, in conformance with established security practices and access control requirements
Create, maintain, remove, and audit system and end-user accounts, permissions, and access rights across hybrid cloud and on-premises environments
Develop, implement, and maintain automation scripts and tools using PowerShell, Azure CLI, Python, or other scripting languages to improve operational efficiency, reduce manual tasks, and ensure consistency across the infrastructure
Implement and maintain configuration management and automation platforms such as PowerShell DSC, Azure Automation, or Ansible
Implement, administer, monitor, and troubleshoot enterprise storage solutions, including cloud storage services (Azure Files, Azure Blob Storage, AWS S3), on-premise storage systems, and hybrid storage solutions in conformance with established practices for data protection, storage allocation, change management, and access control
Implement and manage backup and recovery solutions across cloud and on-premise environments, including regular testing of recovery procedures to ensure business continuity
Implement, maintain, and oversee enforcement of security policies, procedures, and technologies for system infrastructure, including endpoint protection, vulnerability management, security patching, and hardening standards
Assess the need for any security reconfigurations and execute them if required. Keep current with emerging security alerts and issues
Perform security assessments and vulnerability scanning of systems; recommend, schedule, and apply fixes, security patches, and any other measures required to maintain security posture
Implement and maintain security monitoring and logging solutions to support incident detection, investigation, and response activities
Implement redundant systems, policies, and procedures for disaster recovery to ensure adequate protection and integrity of system and data assets, including operating systems, cloud services, and software applications. Modify plans based on test or incident results
Participate in simulations to test system disruptions and disaster recovery plans and procedures, as well as disaster avoidance and impact-reduction strategies, for the security and restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and human or cyber interference
Participate in all aspects of the recovery plan, including initial emergency response, recovery procedures, and business resumption processes
Implement and maintain infrastructure monitoring solutions to track system performance, availability, and capacity across hybrid cloud and on-premise environments
Analyze system performance data and logs to identify trends, optimize resource utilization, and proactively address potential issues before they impact operations
Implement, configure, and support core Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Entra ID
Manage user identities, licensing, and access policies across hybrid environments
Monitor service health, troubleshoot issues, and coordinate with vendor support as needed
Support integration of M365 services with on-premises infrastructure and third-party applications
Participate in various IT work activities such as feasibility studies, capacity planning, performance analysis and fine-tuning, cloud migration planning, new technology evaluation, new systems and applications technical requirements specifications and review, and act as a project team member on technical IT infrastructure projects
Provide business-hour technical support for escalated server-side hardware, software, security, and cloud infrastructure issues in a timely and customer-friendly manner
Provide after-hours, on-call technical support for all server-side hardware, software, security, cloud infrastructure, and related systems issues, promptly and usually on a rotating schedule
Provide after-hours and weekend work for changes that must be made outside business hours
Support other IT teams throughout project, system, and application lifecycles
Work within an ITIL framework for service delivery and continuous improvement
Write and maintain technical documentation, including system configurations, standard operating procedures, runbooks, and architecture diagrams
Attends work regularly and consistently
Qualification
Required
Graduation from an accredited four-year college or university with major course work in computer science, information systems, systems engineering, or related field
Four (4) years information technology experience (must include two (2) years as a systems administrator, systems engineer, cloud engineer, or equivalent with experience in data center operations and management)
A valid State of Florida Driver's License is required at all times while employed in this classification
Ability, experience, and willingness to provide leadership and guidance to less experienced co-workers as well as provide adequate training to new employees and end users
Ability, experience, and willingness to communicate effectively, both orally and in writing, with customers, coworkers, supervisors, and managers
Ability and willingness to write technical documentation, including system configurations, procedures, and architecture diagrams
Ability and willingness to self-learn and stay current with rapidly evolving cloud technologies and best practices
Ability, experience, and willingness to effectively plan and organize work to ensure the highest quality performance of self and others
Ability and experience to lead, coordinate, and participate in key process improvements as they relate to the organizational computing environment
Ability, experience, and willingness to work without direct supervision and to creatively and effectively solve system, hardware, cloud infrastructure, and interpersonal issues
Ability, experience, and willingness to work effectively with coworkers, managed service providers, cloud vendors, and the general public
Ability and experience to maintain a high level of integrity when dealing with customers and systems to instill trust and to maintain security
Ability, experience, and willingness to make sound decisions to effectively solve problems related to systems and infrastructure, as well as to maintain strong interpersonal relations that promote a team-oriented environment
Ability, experience, and willingness to stay current on cloud platforms, system software, and hardware to ensure the ability to maintain system integrity and security, as well as resolve issues
Ability, experience, and willingness to follow all safety procedures to ensure the safety of systems, hardware, yourself, and others
Extensive knowledge of principles, practices, and methodologies related to server computer hardware, operating system functions (Windows Server, Linux), virtualization technologies, cloud platforms (Azure, AWS, GCP), system management and administration, data center design and operations, physical infrastructure systems (UPS, cooling, power distribution, environmental monitoring, fire suppression), security, storage management, disaster recovery techniques, automation and scripting, Infrastructure as Code, and problem-solving
Knowledge of data center best practices, including power and cooling optimization, rack space planning, cable management, environmental monitoring, and physical security controls
Knowledge of data center infrastructure components, including UPS systems, PDUs, HVAC systems, fire suppression systems, environmental monitoring systems, and access control systems
Knowledge of cloud computing concepts, including IaaS, PaaS, SaaS, hybrid cloud architectures, cloud security, and cloud cost optimization
Knowledge of automation and scripting languages like PowerShell, Python, Bash, and tools such as Azure CLI or AWS CLI
Knowledge of configuration management and automation tools such as PowerShell DSC, Ansible, Terraform, or ARM templates
Knowledge of business and management principles related to strategic planning, resource allocation, leadership techniques, and coordination of people and resources
Knowledge of principles and processes for providing customer service, including assessing customer needs, meeting quality standards, and evaluating customer satisfaction
Knowledge of relevant equipment, policies, procedures, and strategies to ensure effective security operations for protecting people, data, and property
Knowledge of administrative and clerical procedures and systems, such as managing files and records, designing forms, and other office procedures and terminology
Working knowledge of the ITIL framework and best practices in IT service management
Working knowledge of cybersecurity principles, frameworks (such as NIST), and best practices for securing hybrid cloud environments
Must be able to perform sedentary work on an uninterrupted basis
May be required to lift and move equipment up to 50 pounds occasionally
May be required to work in data center environments with specific physical demands, including standing for extended periods, bending, reaching, and working with rack-mounted equipment
Preferred
Information Technology Infrastructure Library (ITIL) Foundation certification is preferred and should be obtained within twelve (12) months of the assignment date
One or more of the following certifications is highly desirable: Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert, AWS Certified Solutions Architect - Associate or Professional, AWS Certified SysOps Administrator, CompTIA Linux+, Red Hat Certified System Administrator (RHCSA), CompTIA Security+, VMware Certified Professional (VCP)
Benefits
Health insurance
Life insurance
Paid leave
11 paid a holidays a year
A pension plan
A deferred compensation plan
On-site fitness centers
Tuition reimbursement
On-site medical staff
A wellness program
Company
City of Gainesville
Gainesville is defining a new kind of city - a new American city - that aspires to become a model for other communities
1001-5000 employees
H1B Sponsorship
City of Gainesville has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Bonita Delatorre
Talent Acquisition Specialist
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